KYC Operations Analyst

Location: Warszawa, Mazowieckie, Poland

Job Family: Client Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation, integrity, and client excellence. The KYC Operations Analyst role in our Warsaw office offers an exciting opportunity to join a dynamic team within the Client Service Delivery category. As part of our Corporate & Investment Bank division, you will play a crucial role in ensuring that our client onboarding and ongoing monitoring processes meet the highest standards of regulatory compliance in an international environment. This position is ideal for professionals eager to advance their careers in financial operations, contributing to the firm's mission of powering the progress of individuals and communities worldwide. In this role, you will perform detailed Know Your Customer (KYC) reviews, verifying client identities, assessing risk profiles, and maintaining compliance with global regulations such as those from the European Central Bank and Polish Financial Supervision Authority. You will collaborate with diverse teams across EMEA to streamline client due diligence, mitigate financial crime risks, and support seamless service delivery. Daily responsibilities include analyzing documentation for accuracy, utilizing advanced tools to flag anomalies, and ensuring all processes align with JP Morgan Chase's robust anti-money laundering (AML) framework. This hands-on position demands precision and a proactive approach in a fast-paced setting where accuracy directly impacts client trust and regulatory adherence. We value professionals who thrive in collaborative, multicultural environments and are passionate about the financial services industry. Joining JP Morgan Chase means access to world-class resources, mentorship from industry leaders, and opportunities for growth in a firm renowned for its stability and innovation. If you are ready to elevate your career while contributing to secure and ethical banking practices, apply today to become part of our Warsaw team.

Key Responsibilities

• Conduct thorough KYC reviews and due diligence on client profiles to ensure compliance with JP Morgan Chase's global standards
• Verify client documentation, identify red flags, and escalate potential risks to senior compliance teams
• Collaborate with cross-functional teams including legal, risk, and front-office to facilitate seamless client onboarding
• Maintain accurate records in KYC databases and ensure timely updates to client information
• Monitor regulatory changes in the financial services sector and implement updates to operational processes
• Support audit and regulatory reporting requirements for KYC activities in the EMEA region
• Analyze client data for patterns of unusual activity and contribute to enhanced due diligence efforts
• Provide training and guidance to junior team members on KYC best practices
• Ensure adherence to data protection policies during client interactions and information handling

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• At least 2 years of experience in KYC, AML, or compliance operations within the financial services industry
• Strong understanding of regulatory requirements such as FATF, GDPR, and local Polish financial regulations
• Proficiency in English; additional languages like Polish or other European languages are advantageous
• Experience with KYC documentation review and client onboarding processes
• Familiarity with data privacy and information security standards in banking
• Ability to work in a fast-paced, international team environment

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS or equivalent)
• Prior experience at a global financial institution like JP Morgan Chase
• Knowledge of automated KYC tools and systems such as Actimize or similar
• Experience in client due diligence for high-net-worth individuals or corporate clients
• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis

Required Skills

• Attention to detail for accurate documentation review
• Analytical thinking to identify compliance risks
• Proficiency in KYC/AML software and tools
• Strong communication skills for stakeholder interactions
• Knowledge of financial regulations and compliance frameworks
• Data analysis using Excel and database management
• Time management in a high-volume operational environment
• Problem-solving for complex client scenarios
• Team collaboration in multicultural settings
• Adaptability to evolving regulatory landscapes
• Ethical judgment in handling sensitive client data
• Basic understanding of blockchain or digital assets (preferred for emerging KYC needs)
• Report writing for regulatory submissions
• Customer service orientation for client-facing elements

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's compensation philosophy
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee assistance programs for mental health and wellness support
• Flexible work arrangements, including hybrid options in Warsaw
• Access to global mobility programs and career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.