KYC Operations Associate

Location: Warszawa, Mazowieckie, Poland

Job Family: Client Service Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to integrity, innovation, and client protection. As a KYC Operations Associate in our Warsaw office, you will play a vital role in our Client Service Delivery team, safeguarding our organization and clients from financial crime risks. This position involves working within our robust compliance framework to ensure all client interactions meet international standards, contributing to the trust that defines JP Morgan Chase's reputation in the financial industry. Based in the heart of Mazowieckie, Poland, you will support our European operations while collaborating with global teams to deliver seamless KYC services. Your primary focus will be on executing end-to-end KYC processes, from initial client due diligence to ongoing monitoring. You will review documentation, assess risk profiles, and ensure adherence to regulations like those from the Polish Financial Supervision Authority and broader EU directives. Utilizing JP Morgan Chase's advanced technology platforms, you will identify potential issues early, preventing compliance breaches and supporting our mission to foster a secure financial ecosystem. This role demands precision and a proactive approach, as your work directly impacts client onboarding and relationship management across asset management, investment banking, and commercial services. Joining JP Morgan Chase means becoming part of a dynamic, inclusive culture that values diverse perspectives and professional growth. In this role, you will have opportunities to develop expertise in financial compliance, engage in cross-functional projects, and advance your career within one of the world's most respected institutions. We prioritize work-life balance and provide resources to help you thrive, making this an ideal position for those passionate about the intersection of finance and regulatory excellence in a global context.

Key Responsibilities

• Conduct thorough KYC reviews for new and existing clients to ensure compliance with global AML standards
• Verify client identities, ownership structures, and source of funds using JP Morgan Chase's proprietary systems
• Collaborate with global teams to resolve escalated KYC queries and discrepancies
• Monitor and update client risk profiles in line with regulatory changes and internal policies
• Prepare and submit regulatory reports on KYC activities to authorities in Poland and internationally
• Support client onboarding by coordinating with relationship managers and legal teams
• Identify and escalate potential suspicious activities to the AML investigation unit
• Maintain accurate records of all KYC processes in compliance databases
• Participate in training sessions to stay updated on evolving financial regulations
• Contribute to process improvements in KYC operations to enhance efficiency and accuracy

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• At least 1-2 years of experience in KYC, AML, or compliance operations within the financial services industry
• Strong understanding of regulatory requirements such as FATF, GDPR, and local Polish financial regulations
• Proficiency in English; additional languages like Polish or other European languages are advantageous
• Experience with KYC documentation review and client onboarding processes
• Ability to handle sensitive client data with strict confidentiality
• Basic knowledge of financial products and services offered by global banks like JP Morgan Chase

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS or equivalent)
• Experience working in a multinational banking environment
• Familiarity with JP Morgan Chase's internal systems or similar enterprise tools
• Prior exposure to high-volume transaction monitoring in a fast-paced setting
• Advanced proficiency in data analysis tools for compliance reporting

Required Skills

• Attention to detail for accurate documentation review
• Analytical thinking to assess client risk and identify red flags
• Proficiency in Microsoft Office Suite, especially Excel for data handling
• Knowledge of KYC/AML software tools like Actimize or similar platforms
• Strong communication skills for interacting with clients and internal stakeholders
• Time management to handle multiple tasks in a deadline-driven environment
• Regulatory compliance awareness in financial services
• Data privacy and confidentiality handling
• Problem-solving for resolving complex KYC issues
• Team collaboration in a multicultural setting
• Basic financial acumen for understanding client portfolios
• Adaptability to changing regulatory landscapes
• Proficiency in English writing and verbal communication
• Familiarity with database management systems
• Ethical judgment in high-stakes compliance scenarios

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase standards
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's learning programs and certifications
• Employee assistance programs for mental health and wellness support
• Flexible working arrangements, including hybrid options in Warsaw
• Access to global mobility programs and career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.