KYC - Quality Control Analyst for LATAM Support

Location: Ciudad De Mexico, Mexico

Job Family: Client Data

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to integrity, innovation, and client service. The KYC - Quality Control Analyst for LATAM Support role within our Client Data team is pivotal in safeguarding our operations across Latin America. Based in Ciudad de Mexico, Mexico, this position involves ensuring that all client onboarding and data management processes meet the highest standards of accuracy and regulatory compliance. As part of our dynamic team, you will play a key role in mitigating financial crime risks while supporting seamless client experiences in a region critical to our growth strategy. In this role, you will conduct thorough reviews of KYC documentation for clients in LATAM markets, validating information against JP Morgan Chase's rigorous protocols and international standards like FATF. Your responsibilities will include identifying potential risks, resolving data inconsistencies, and contributing to continuous improvement of our quality control frameworks. Collaborating with cross-functional teams, including compliance officers and regional stakeholders, you will help maintain the integrity of our client data ecosystem, ensuring it supports our broader goals of secure and efficient financial services delivery. We seek a detail-oriented professional with a solid background in financial compliance and a passion for excellence. This position offers the opportunity to work on high-impact projects in a supportive environment that values diversity and professional growth. Join JP Morgan Chase to advance your career while contributing to our mission of enabling the world's most important financial decisions.

Key Responsibilities

• Review and validate KYC documentation for LATAM clients to ensure compliance with JP Morgan Chase standards and local regulations
• Perform quality control checks on client data entries, identifying discrepancies and recommending corrective actions
• Conduct risk assessments and due diligence on client profiles across LATAM regions
• Collaborate with global teams to resolve escalated KYC issues and maintain data accuracy
• Monitor and report on quality metrics, contributing to process improvements in client data management
• Support audits by providing accurate KYC records and documentation for LATAM support
• Ensure adherence to AML policies and FATF guidelines in all quality control activities
• Train junior staff on KYC best practices and quality assurance protocols
• Analyze trends in KYC errors to enhance onboarding efficiency for JP Morgan Chase clients

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 2 years of experience in KYC, AML, or compliance roles within the financial services industry
• Proficiency in Spanish and English; Portuguese is a plus for LATAM coverage
• Strong understanding of regulatory requirements such as FATF, local LATAM regulations, and global KYC standards
• Experience with quality control processes and data validation in client onboarding
• Familiarity with financial data systems and risk assessment methodologies
• Ability to work in a fast-paced, regulated environment with attention to detail

Preferred Qualifications

• Certification in AML/KYC (e.g., CAMS or equivalent)
• Prior experience supporting LATAM markets in a multinational bank
• Knowledge of JP Morgan Chase's internal compliance tools and systems
• Advanced proficiency in data analysis tools like Excel or SQL
• Experience in audit or quality assurance within financial institutions

Required Skills

• KYC and AML regulatory knowledge
• Data validation and quality assurance
• Attention to detail and analytical thinking
• Proficiency in Microsoft Excel and data analysis tools
• Strong communication skills in English and Spanish
• Risk assessment and due diligence expertise
• Compliance with financial regulations
• Problem-solving and issue resolution
• Team collaboration and stakeholder management
• Time management in high-volume environments
• Familiarity with client onboarding systems
• Report writing and documentation skills
• Adaptability to multicultural LATAM contexts
• Basic SQL or database querying
• Ethical judgment in financial services

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements and wellness initiatives
• Global mobility opportunities within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.