LATAM Payments Business Manager, Sr. Associate

Location: Sao Paulo, SP, Brazil

Job Family: Business Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in the LATAM region, offering innovative payments solutions that empower businesses to navigate complex cross-border transactions. As a LATAM Payments Business Manager, Sr. Associate based in Sao Paulo, SP, Brazil, you will play a pivotal role in driving the growth and strategic direction of our payments business across Latin America. This position within the Corporate & Investment Bank (CIB) division involves partnering with clients in industries such as multinational corporations, financial institutions, and emerging fintechs to deliver seamless, efficient payment services. You will leverage JP Morgan's world-class infrastructure, including our global payments network and real-time processing capabilities, to address the unique challenges of LATAM markets, such as currency volatility, regulatory diversity, and rapid digital adoption. In this senior associate role, your primary focus will be on developing and implementing business strategies that enhance our competitive edge in areas like treasury services, real-time payments, and trade finance. You will conduct in-depth market analysis to identify growth opportunities, such as expanding access to instant payment rails in countries like Brazil, Mexico, and Argentina, while ensuring adherence to stringent compliance standards including local central bank regulations and global AML protocols. Collaborating closely with product development, sales, and technology teams, you will innovate solutions that integrate JP Morgan's proprietary platforms with regional systems, ultimately driving revenue and client retention in a dynamic economic landscape. We seek a proactive leader with a passion for financial innovation and a deep understanding of LATAM's payments ecosystem. This role offers the chance to contribute to high-impact projects that shape JP Morgan Chase's leadership in global finance, while benefiting from our collaborative culture and extensive resources. Join us to advance your career in a firm committed to fostering diversity, inclusion, and professional growth in one of the world's most vibrant regions.

Key Responsibilities

• Develop and execute business strategies for JP Morgan Chase's payments offerings in the LATAM region, focusing on growth in cross-border and domestic payment solutions
• Analyze market trends, competitive landscapes, and regulatory changes in LATAM countries to identify opportunities and mitigate risks
• Collaborate with cross-functional teams, including product, sales, compliance, and technology, to enhance payment products and services tailored to LATAM clients
• Manage client relationships with key corporate and institutional clients, providing strategic advice on payment optimization and treasury management
• Monitor and report on key performance indicators (KPIs) for the payments business, including revenue, volume, and client satisfaction metrics
• Lead initiatives to ensure compliance with local and international regulations, such as SWIFT standards, ISO 20022, and regional payment schemes
• Drive innovation in digital payments, real-time processing, and API integrations to support JP Morgan's global payments platform in LATAM
• Conduct financial modeling and forecasting to support business planning and investment decisions for payments expansion
• Mentor junior team members and contribute to talent development within the LATAM payments group

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• Minimum of 5 years of experience in payments, treasury services, or financial operations within the banking or financial services industry
• Strong understanding of LATAM payment systems, regulations, and market dynamics, including knowledge of local currencies and cross-border transactions
• Proven track record in business management, strategy development, or client relationship management in a multinational financial environment
• Fluency in English and Portuguese; Spanish proficiency is highly desirable
• Experience with risk management, compliance, and anti-money laundering (AML) frameworks in emerging markets

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) with a focus on international business or payments
• Prior experience working with JP Morgan Chase or similar global banks in the LATAM region
• Certification in payments (e.g., AAP or equivalent) or regulatory compliance (e.g., CAMS)
• Demonstrated success in driving revenue growth or product innovation in payments services

Required Skills

• Proficiency in financial analysis and modeling using tools like Excel and Tableau
• Deep knowledge of payment technologies, including SWIFT, SEPA equivalents in LATAM, and blockchain applications
• Strong strategic thinking and problem-solving abilities in complex, fast-paced environments
• Excellent communication and presentation skills for stakeholder engagement
• Project management expertise, with experience in Agile or Waterfall methodologies
• Regulatory compliance and risk assessment skills specific to financial services
• Data analytics and market research capabilities to inform business decisions
• Cross-cultural collaboration and relationship-building in multinational teams
• Technical aptitude with fintech solutions, APIs, and digital payment platforms
• Leadership and team motivation skills for driving business initiatives
• Fluency in financial terminology and LATAM economic indicators
• Adaptability to regulatory changes and emerging market volatility
• Customer-centric approach to product development and service delivery

Benefits

• Competitive base salary and performance-based annual bonuses aligned with JP Morgan's compensation philosophy
• Comprehensive health, dental, and vision insurance coverage for employees and eligible dependents
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave policies
• Professional development opportunities, such as tuition reimbursement and access to internal training programs at JP Morgan University
• Employee stock purchase plan and other financial wellness benefits
• Flexible work arrangements, including hybrid options in Sao Paulo, and global mobility support
• Wellness programs, including gym memberships, mental health resources, and employee assistance programs

JP Morgan Chase is an equal opportunity employer.