Lead Infrastructure Engineer - Telecommunication Design Engineer

Location: Columbus, OH, United States

Job Family: Infrastructure Engineering

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative technology solutions. As a Lead Infrastructure Engineer - Telecommunication Design Engineer in our Columbus, OH team, you will play a pivotal role in engineering critical telecommunication infrastructure that powers our global banking operations. This position involves leading the design and implementation of scalable, secure network systems essential for high-frequency trading, secure client communications, and resilient payment processing. Working within an agile environment, you will collaborate with diverse teams to deliver solutions that meet the stringent demands of the financial industry, ensuring minimal latency and maximum uptime for mission-critical applications. Your responsibilities will span from conceptualizing advanced telecommunication architectures to overseeing their deployment across hybrid cloud and on-premise environments. You will leverage your expertise in protocols like MPLS and BGP to optimize global connectivity, while integrating security measures to comply with regulations such as SOX and PCI-DSS. At JP Morgan Chase, this role offers the opportunity to influence strategic infrastructure decisions that support our commitment to digital innovation, protecting billions in assets and serving millions of clients worldwide. Expect to mentor team members, drive continuous improvement, and adapt to evolving technologies like 5G to maintain our competitive edge in fintech. Joining JP Morgan Chase means becoming part of a world-class organization that values integrity, innovation, and inclusion. We provide a dynamic work culture with opportunities for career growth, backed by robust professional development programs. In this leadership position, you will contribute to building the resilient infrastructure that underpins our success in the financial services landscape, all while enjoying comprehensive benefits and a collaborative atmosphere in Columbus, OH.

Key Responsibilities

• Design and architect robust telecommunication infrastructure solutions to support JP Morgan Chase's global banking operations and ensure seamless connectivity for trading, payments, and client services
• Lead agile teams in the development, testing, and deployment of infrastructure projects, collaborating with software engineers, security experts, and business stakeholders
• Conduct thorough risk assessments and implement mitigation strategies to protect against cyber threats and ensure compliance with financial regulations
• Optimize network performance and scalability to handle high-volume financial transactions and data flows across multiple regions
• Integrate advanced telecommunication technologies, such as fiber optics and VoIP systems, into existing infrastructure to enhance operational efficiency
• Monitor and troubleshoot complex network issues in real-time, minimizing downtime for critical financial systems
• Develop and maintain documentation for infrastructure designs, adhering to JP Morgan's engineering standards and best practices
• Mentor junior engineers and foster a culture of innovation within the infrastructure engineering team
• Collaborate with vendors and external partners to evaluate and incorporate cutting-edge telecommunication solutions
• Contribute to strategic planning for infrastructure evolution, aligning with JP Morgan Chase's digital transformation goals in the financial services industry

Required Qualifications

• Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field
• Minimum of 7 years of experience in infrastructure engineering with a focus on telecommunication systems
• Proven track record in designing and implementing scalable network infrastructure for high-stakes financial environments
• Strong understanding of regulatory compliance standards such as PCI-DSS, SOX, and FINRA requirements in the financial services sector
• Experience leading cross-functional agile teams in delivering infrastructure projects
• Proficiency in risk assessment and mitigation for mission-critical systems in banking operations
• Active certifications such as CCNP, CCIE, or equivalent in networking and telecommunications

Preferred Qualifications

• Advanced degree (Master's or higher) in a relevant engineering discipline
• Experience with JP Morgan Chase's internal tools and platforms for infrastructure management
• Background in cloud-based telecommunication solutions (e.g., AWS, Azure) tailored to financial data security
• Prior leadership in global infrastructure projects for multinational financial institutions
• Familiarity with emerging technologies like 5G and SD-WAN in secure financial networks

Required Skills

• Expertise in telecommunication protocols (e.g., TCP/IP, MPLS, BGP)
• Proficiency in network design tools like Cisco Packet Tracer or Visio
• Strong knowledge of cybersecurity frameworks for financial networks
• Experience with agile methodologies (Scrum, Kanban)
• Leadership and team management abilities
• Analytical problem-solving for complex infrastructure challenges
• Familiarity with financial services regulations and data privacy laws
• Skills in cloud networking (AWS VPC, Azure Virtual Network)
• Telecommunication hardware knowledge (routers, switches, fiber optics)
• Project management using tools like Jira or Microsoft Project
• Effective communication and stakeholder engagement
• Adaptability to fast-paced, high-pressure environments
• Scripting and automation (Python, Bash for infrastructure tasks)
• Risk management and compliance auditing
• Innovation in adopting emerging tech like SDN and NFV

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities with tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Columbus facilities
• Flexible work arrangements including hybrid options for work-life balance

JP Morgan Chase is an equal opportunity employer.