Lead Technical Program Manager - API Marketplace

Location: Seattle, WA, United States

Job Family: Technical Program Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, and our API Marketplace is a cornerstone of our digital transformation strategy. As a Lead Technical Program Manager in the API Marketplace team, you will play a pivotal role in managing complex technology programs that power secure, scalable APIs for our global banking operations. Based in our Seattle, WA office, you will drive the delivery of high-impact initiatives that enable seamless integrations for clients in areas like payments, asset management, and corporate banking. Leveraging your expertise in technical program delivery, you will ensure our API ecosystem supports JP Morgan Chase's commitment to innovation while adhering to stringent financial regulations and security standards. In this leadership position within the Technical Program Delivery category, you will orchestrate cross-functional teams comprising engineers, product managers, and compliance experts to build and evolve the API Marketplace. Your responsibilities will include defining program scopes, managing timelines for API releases, and optimizing marketplace features to accelerate developer adoption. You will navigate the unique challenges of the financial services industry, such as ensuring API resilience during market volatility and integrating with legacy systems. By fostering collaboration across our global teams, you will contribute to programs that enhance client experiences and drive revenue growth through innovative API monetization strategies. Joining JP Morgan Chase means becoming part of a world-class organization that values diversity, inclusion, and professional growth. This role offers the opportunity to influence the future of fintech at one of the largest banks in the world, with exposure to cutting-edge technologies and high-stakes projects. If you thrive in dynamic environments and have a passion for technical excellence in financial services, this position will allow you to lead transformative programs that shape how we connect with clients and partners worldwide.

Key Responsibilities

• Lead the end-to-end delivery of complex technical programs for the API Marketplace, ensuring alignment with JP Morgan Chase's strategic goals in digital innovation
• Collaborate with engineering, product, and business teams to define program roadmaps, prioritize features, and manage dependencies for API products serving financial services clients
• Oversee the development and maintenance of API marketplace platforms, driving adoption among internal developers and external partners in the banking ecosystem
• Identify and mitigate risks in program execution, including technical debt, regulatory compliance, and cybersecurity threats specific to financial data APIs
• Facilitate agile ceremonies, track program metrics (e.g., API uptime, usage analytics), and report progress to senior leadership at JP Morgan Chase
• Drive innovation by integrating emerging technologies like AI/ML into API offerings to enhance client experiences in wealth management and payments
• Manage vendor relationships and third-party integrations to expand the API Marketplace's capabilities for global financial transactions
• Ensure all programs adhere to JP Morgan Chase's standards for data security, scalability, and performance in a high-volume trading environment
• Mentor junior program managers and foster a culture of continuous improvement within the Technical Program Delivery team

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field; Master's degree preferred
• 8+ years of experience in technical program management, with at least 3 years in financial services or fintech
• Proven track record managing complex API development and marketplace programs in a large-scale enterprise environment
• Strong understanding of API ecosystems, including RESTful APIs, GraphQL, and API management platforms like Apigee or AWS API Gateway
• Experience with agile methodologies, including Scrum and Kanban, and tools like Jira or Confluence
• Demonstrated ability to lead cross-functional teams in delivering high-impact tech programs within regulatory constraints
• Excellent communication skills with the ability to interface with senior stakeholders in a global financial institution

Preferred Qualifications

• Experience at a major financial institution like JP Morgan Chase or similar, managing API integrations for banking products
• Knowledge of financial regulations such as GDPR, PCI-DSS, and SEC guidelines impacting API marketplaces
• Certification in Project Management (PMP) or Agile (CSM/PMI-ACP)
• Background in cloud technologies (AWS, Azure) and microservices architecture
• Familiarity with developer platforms and marketplace operations in fintech

Required Skills

• Technical program management
• API design and development
• Agile and Scrum methodologies
• Risk management and mitigation
• Stakeholder communication
• Financial services regulations
• Cloud computing (AWS/Azure)
• Microservices architecture
• Data security and compliance
• Jira and Confluence proficiency
• Cross-functional team leadership
• Problem-solving and decision-making
• Innovation in fintech
• Vendor management
• Metrics-driven program tracking

Benefits

• Competitive base salary and performance-based annual bonuses tied to firm-wide success
• Comprehensive health, dental, and vision insurance with low employee premiums
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and access to financial wellness resources
• On-site fitness centers, wellness programs, and mental health support services
• Relocation assistance for moves to Seattle, WA, including housing support

JP Morgan Chase is an equal opportunity employer.