Malaysia Treasury Services Product Associate - Payments

Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Job Family: Product Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in Asia-Pacific, and we're seeking a talented Treasury Services Product Associate - Payments to join our dynamic team in Kuala Lumpur, Malaysia. In this role, you will play a pivotal part in shaping innovative payment solutions that empower corporate clients to manage their treasury operations efficiently in a rapidly evolving digital landscape. As part of our Payments team, you will contribute to product strategies that align with JP Morgan's commitment to delivering seamless, secure, and scalable financial services, leveraging our world-class technology infrastructure to support cross-border and domestic transactions across the region. Your day-to-day responsibilities will involve collaborating closely with product managers, engineers, compliance experts, and client-facing teams to define requirements, prioritize features, and drive the execution of payment products such as real-time payments, virtual accounts, and API-enabled treasury tools. You will analyze client needs in the Malaysian market, influenced by local regulations from Bank Negara Malaysia (BNM) and global standards, to ensure our offerings remain competitive and compliant. This position offers the opportunity to work on high-impact projects that enhance JP Morgan's leadership in treasury services, including integrations with emerging technologies like instant payment rails and blockchain-based solutions. We value professionals who thrive in a collaborative, innovative environment and are passionate about the intersection of finance and technology. If you have a solid foundation in payments and product management, along with a keen eye for detail and a drive to deliver exceptional client value, this role at JP Morgan Chase in Kuala Lumpur will allow you to grow your career while contributing to our mission of enabling the world's leading companies to achieve their ambitions.

Key Responsibilities

• Collaborate with cross-functional teams to develop and launch innovative payment products tailored to corporate clients in Malaysia and the Asia-Pacific region
• Analyze market trends, customer feedback, and competitive landscapes to identify opportunities for enhancing treasury services offerings
• Manage the end-to-end product lifecycle, from ideation and requirements gathering to implementation and post-launch optimization
• Ensure compliance with local and international regulations, including anti-money laundering (AML) and know-your-customer (KYC) standards
• Partner with technology teams to integrate payment solutions with JP Morgan's global platforms, such as Chase Connect and digital treasury tools
• Conduct user acceptance testing (UAT) and gather metrics to measure product performance and client satisfaction
• Support sales and relationship management teams by providing product expertise during client engagements and solution demonstrations
• Monitor emerging technologies like blockchain and real-time gross settlement (RTGS) systems to drive product innovation
• Contribute to strategic planning for treasury services expansion in Southeast Asia
• Prepare reports and presentations on product performance for senior leadership

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• Minimum of 2-3 years of experience in payments, treasury services, or financial product management
• Strong understanding of payment systems, including real-time payments, cross-border transactions, and regulatory frameworks in Asia-Pacific
• Proficiency in financial services technologies such as SWIFT, ISO 20022, and API integrations
• Excellent analytical and problem-solving skills with a focus on product lifecycle management
• Ability to work collaboratively in a multicultural team environment
• Fluency in English; proficiency in Bahasa Malaysia or Mandarin is advantageous

Preferred Qualifications

• Experience in the banking or fintech sector, particularly with treasury management systems
• Knowledge of Malaysian financial regulations and compliance standards (e.g., BNM guidelines)
• Prior exposure to agile methodologies and product development in a global financial institution
• Certification in payments or treasury (e.g., Certified Treasury Professional or similar)
• Demonstrated success in launching or enhancing payment products in emerging markets

Required Skills

• Product management expertise in financial services
• Knowledge of payment processing and settlement systems
• Analytical thinking and data-driven decision making
• Project management and agile methodologies
• Regulatory compliance in banking (e.g., PSD2, SEPA equivalents in APAC)
• Technical proficiency in fintech tools and APIs
• Stakeholder management and cross-functional collaboration
• Market research and competitive analysis
• Communication and presentation skills
• Problem-solving in fast-paced environments
• Understanding of treasury and cash management solutions
• Adaptability to multicultural and global teams
• Proficiency in Microsoft Office Suite and data visualization tools (e.g., Tableau)
• Customer-centric mindset for product innovation
• Risk assessment and mitigation in financial products

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health and wellness benefits, including medical, dental, and vision coverage
• Retirement savings plan with employer matching contributions
• Generous paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness perks
• Flexible work arrangements, including hybrid options in Kuala Lumpur
• Access to global mobility programs and career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.