Managing Editor, Corporate Employee Communications, Executive Director

Location: New York, NY, United States

Job Family: Communications

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. As the Managing Editor for Corporate Employee Communications at the Executive Director level, you will play a pivotal role in shaping how our 250,000+ employees worldwide stay informed, inspired, and connected to our mission of enabling the world's most important financial decisions. This position is based in our dynamic New York headquarters, where you'll lead efforts to drive employee engagement through compelling, compliant, and innovative storytelling that reflects our commitment to integrity, innovation, and inclusion in the financial services industry. In this leadership role, you will oversee a talented team responsible for crafting and disseminating internal communications across multiple channels, including digital platforms, print materials, and executive briefings. Your work will focus on translating complex financial concepts—such as market trends, regulatory updates, and strategic initiatives—into accessible narratives that foster trust and motivation among employees. You'll collaborate closely with C-suite executives, HR partners, and compliance teams to ensure all messaging aligns with JP Morgan Chase's high standards of accuracy and regulatory adherence, while navigating the unique challenges of a global bank operating in a highly scrutinized sector. Success in this role demands a strategic mindset to measure and enhance communication effectiveness, using data analytics to track engagement and refine approaches. You'll innovate by integrating emerging tools like AI-driven personalization and multimedia content to keep our workforce ahead in a competitive talent landscape. If you thrive in a fast-paced environment and are passionate about the power of words to build a unified culture at one of the world's most admired financial institutions, this opportunity at JP Morgan Chase offers a platform to make a lasting impact on our employees and our shared success.

Key Responsibilities

• Oversee the development and execution of corporate employee communications strategies to enhance engagement across JP Morgan Chase's global workforce
• Manage a team of editors and writers to produce high-quality content for internal channels, including newsletters, intranet updates, and executive messages
• Collaborate with senior executives and business leaders to craft clear, compliant messaging on financial products, market updates, and company performance
• Ensure all communications adhere to regulatory standards in the financial services sector, mitigating risks related to sensitive information
• Drive innovation in employee storytelling, incorporating multimedia elements to boost morale and alignment with JP Morgan Chase's core values
• Analyze engagement metrics from internal platforms to refine communication approaches and measure impact on employee satisfaction
• Lead cross-functional projects with HR, Legal, and Compliance teams to support major initiatives like mergers, policy changes, or talent development programs
• Mentor junior staff and foster a collaborative editorial environment that promotes accuracy, inclusivity, and brand consistency
• Monitor industry trends in financial communications to keep JP Morgan Chase's internal narratives competitive and forward-thinking

Required Qualifications

• Bachelor's degree in Communications, Journalism, English, or a related field; advanced degree preferred
• 10+ years of experience in corporate communications, with at least 5 years in employee communications within a large organization
• Proven track record of managing editorial teams and producing high-impact internal communications materials
• Deep understanding of financial services industry regulations and compliance requirements for internal messaging
• Experience in crisis communications and managing sensitive employee announcements in a global financial institution
• Strong project management skills with the ability to handle multiple deadlines in a fast-paced environment

Preferred Qualifications

• Master's degree in Communications or Business Administration
• Prior experience at a major financial institution like JP Morgan Chase or similar
• Familiarity with digital communication tools and analytics in employee engagement platforms
• Certification in AP Style or professional editing from recognized bodies
• Experience leading diversity and inclusion communications initiatives

Required Skills

• Expertise in editorial standards and AP Style for corporate writing
• Proficiency in content management systems like SharePoint or Adobe Experience Manager
• Strong analytical skills for interpreting employee engagement data
• Excellent verbal and written communication abilities
• Project management proficiency using tools like Asana or Microsoft Project
• Knowledge of financial terminology and regulatory compliance (e.g., SEC guidelines)
• Leadership and team-building skills for managing diverse editorial teams
• Crisis communication expertise in high-stakes financial environments
• Digital media savvy, including video editing and social intranet tools
• Cultural sensitivity for global audience communications
• Attention to detail for fact-checking and proofreading
• Strategic thinking for aligning communications with business objectives
• Adaptability to fast-paced, deadline-driven settings
• Interpersonal skills for stakeholder collaboration

Benefits

• Comprehensive health, dental, and vision insurance plans with employer contributions
• 401(k) retirement savings plan with generous company matching
• Annual performance-based bonuses and stock awards
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Wellness initiatives including gym memberships and mental health support
• Flexible work arrangements and hybrid office options in New York
• Employee assistance programs and financial wellness resources tailored to banking professionals

JP Morgan Chase is an equal opportunity employer.