Marketing Delivery Graphics Senior Associate

Location: Wilmington, DE, United States

Job Family: Marketing Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and customer focus in our Consumer & Community Banking division. As a Marketing Delivery Graphics Senior Associate on the Chase Auto Marketing team, you will play a pivotal role in crafting visually compelling content that drives engagement for our auto financing products. Based in Wilmington, DE, this position offers the opportunity to contribute to high-impact campaigns that support millions of customers in achieving their automotive dreams while adhering to the highest standards of banking compliance and brand excellence. You will work in a dynamic environment where creativity meets strategic marketing, helping to elevate Chase Auto's presence in a competitive financial landscape. Your primary focus will be on designing and delivering graphics that enhance marketing initiatives, from digital banners and email templates to print collateral and social media assets. Collaborating closely with marketing strategists, product managers, and legal teams, you will ensure all visuals not only capture the essence of Chase's trusted brand but also comply with federal regulations such as those from the Consumer Financial Protection Bureau. This role demands a blend of artistic talent and technical precision, where you'll iterate on designs based on performance data to optimize customer response rates and support business growth in the auto loan sector. Joining JP Morgan Chase means becoming part of a supportive culture that values professional growth and work-life balance. You will have access to cutting-edge tools and resources to hone your skills, while contributing to initiatives that make a real difference in customers' financial journeys. If you are passionate about graphic design in the financial services industry and eager to innovate within a world-class organization, this Senior Associate role offers an exciting path to advance your career at one of the most admired banks globally.

Key Responsibilities

• Develop high-quality graphic designs for Chase Auto Marketing campaigns, including digital ads, print materials, and social media visuals
• Collaborate with the marketing team to translate creative briefs into compelling visual content that aligns with JP Morgan Chase's brand standards
• Ensure all designs comply with regulatory requirements for financial services advertising, such as truth-in-lending disclosures
• Manage the end-to-end design process from concept to final delivery, including revisions and asset optimization for various platforms
• Create and maintain design templates and asset libraries to streamline marketing delivery across the Consumer & Community Banking division
• Partner with internal stakeholders to produce promotional materials for auto loan products, vehicle financing, and customer engagement initiatives
• Analyze campaign performance metrics to iterate on design elements that drive customer acquisition and retention in the auto finance space
• Support A/B testing of visual creatives to optimize engagement rates for digital channels
• Mentor junior designers and contribute to the development of best practices for graphics in a regulated financial environment
• Stay updated on industry trends in design and automotive marketing to innovate Chase Auto's visual storytelling

Required Qualifications

• Bachelor's degree in Graphic Design, Visual Arts, Marketing, or a related field
• Minimum of 5 years of professional experience in graphic design and marketing delivery within a fast-paced environment
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design software
• Proven track record of creating visual assets for marketing campaigns in the financial services sector
• Strong understanding of branding guidelines and compliance requirements in regulated industries like banking
• Experience collaborating with cross-functional teams including marketing, legal, and product stakeholders
• Excellent project management skills with the ability to meet tight deadlines

Preferred Qualifications

• Advanced certification in digital design or UX/UI principles
• Experience in automotive or consumer finance marketing
• Knowledge of HTML/CSS for web graphics and email templates
• Familiarity with data visualization tools for financial reporting
• Prior work at a major financial institution or agency serving the banking industry

Required Skills

• Expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proficiency in digital design tools like Figma or Sketch
• Strong visual storytelling and composition skills
• Knowledge of typography, color theory, and layout principles
• Understanding of financial services branding and compliance
• Project management and time management abilities
• Collaboration and communication skills for team environments
• Attention to detail for regulatory accuracy
• Creativity and innovation in marketing design
• Analytical skills for performance optimization
• Adaptability to fast-paced, deadline-driven settings
• Familiarity with HTML/CSS for interactive graphics
• Experience with motion graphics software like After Effects
• Customer-centric design thinking
• Problem-solving in cross-functional projects

Benefits

• Comprehensive health care benefits including medical, dental, and vision coverage
• 401(k) Savings Plan with company match up to 5% of eligible compensation
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Wellness programs with gym memberships, mental health support, and employee assistance services
• Retirement planning tools and financial wellness resources tailored to banking professionals
• Flexible work arrangements, including hybrid options in Wilmington, DE
• Stock purchase plan and performance-based bonuses

JP Morgan Chase is an equal opportunity employer.