Marketing Delivery Senior Associate (AVP), Oversight – Engagement

Location: National Capital Region, Philippines

Job Family: Marketing Delivery

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a commitment to innovation and excellence in serving our clients. The Marketing Delivery Senior Associate (AVP), Oversight – Engagement role is pivotal in driving the governance and reporting functions within our dynamic marketing organization. Based in the National Capital Region, Philippines, this position offers the opportunity to shape impactful communications and lead process enhancements that support our firm's marketing strategies across asset management, investment banking, and consumer banking divisions. As a key player in our Marketing Delivery team, you will collaborate with cross-functional partners to ensure marketing initiatives align with JP Morgan's high standards of compliance, risk management, and operational efficiency in the competitive financial services landscape. In this role, you will be responsible for crafting executive reports that provide clear insights into marketing performance, governance metrics, and engagement outcomes, enabling senior leaders to make informed decisions. You will oversee the end-to-end marketing delivery processes, identifying bottlenecks and implementing improvements to streamline operations while mitigating risks inherent in financial marketing campaigns. This includes managing stakeholder engagements, conducting oversight reviews, and fostering a culture of continuous improvement within the team. Your work will directly contribute to the firm's ability to deliver client-centric marketing solutions that drive business growth and uphold our reputation for integrity and reliability. We seek a proactive professional with a deep understanding of the financial services industry, particularly in regulated environments like the Philippines. This position demands strong analytical skills to interpret complex data and translate it into actionable recommendations, alongside exceptional communication abilities to influence and align diverse teams. Joining JP Morgan Chase means becoming part of a supportive community that values diversity, inclusion, and professional growth, where you can advance your career while contributing to groundbreaking initiatives in global finance.

Key Responsibilities

• Develop and deliver executive-level reports on marketing initiatives, performance metrics, and governance activities to senior leadership at JP Morgan Chase
• Oversee marketing engagement processes, ensuring alignment with firm-wide standards, compliance, and risk frameworks in the financial services sector
• Drive process improvements and standardization across marketing delivery teams to enhance efficiency and reduce operational risks
• Facilitate cross-functional collaboration between marketing, compliance, and technology teams to shape impactful communications strategies
• Monitor and manage vendor relationships and third-party engagements for marketing projects, ensuring adherence to JP Morgan's policies
• Conduct governance reviews and audits of marketing campaigns, identifying opportunities for innovation while maintaining regulatory compliance
• Lead stakeholder engagement sessions to gather requirements and provide insights on marketing delivery best practices
• Analyze marketing data to support decision-making, utilizing tools to track KPIs and forecast trends in the financial industry
• Contribute to the development of training programs and guidelines for marketing oversight and ethical practices
• Stay abreast of industry trends in financial marketing and recommend enhancements to internal processes

Required Qualifications

• Bachelor's degree in Marketing, Business Administration, Communications, or a related field
• Minimum of 5 years of experience in marketing operations, delivery, or oversight roles within the financial services industry
• Proven track record in executive reporting, governance, and stakeholder engagement in a large-scale organization
• Strong understanding of marketing processes, compliance requirements, and risk management in banking and financial services
• Experience with project management methodologies such as Agile or Waterfall
• Ability to work in a fast-paced, regulated environment with a focus on process optimization
• Proficiency in Microsoft Office Suite, including advanced Excel for reporting

Preferred Qualifications

• MBA or advanced degree in Marketing or Finance
• Experience in digital marketing campaigns or content delivery within JP Morgan Chase or similar financial institutions
• Certification in project management (PMP) or marketing analytics (e.g., Google Analytics)
• Prior exposure to vendor management and oversight in global marketing teams
• Knowledge of Philippine financial regulations and data privacy standards (e.g., Data Privacy Act)

Required Skills

• Executive reporting and dashboard creation
• Stakeholder management and communication
• Process improvement and optimization
• Marketing governance and compliance
• Project management and coordination
• Data analysis and visualization (e.g., Excel, Tableau)
• Risk assessment in financial services
• Vendor oversight and contract management
• Agile methodologies
• Digital marketing tools (e.g., Salesforce, Adobe Marketing Cloud)
• Regulatory knowledge (e.g., SEC, BSP guidelines)
• Problem-solving and critical thinking
• Attention to detail and accuracy
• Adaptability in a dynamic environment
• Leadership and team collaboration

Benefits

• Competitive base salary and performance-based annual bonuses aligned with JP Morgan Chase's compensation philosophy
• Comprehensive health, dental, and vision insurance coverage for employees and eligible dependents
• Retirement savings plan with generous company matching contributions to support long-term financial security
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support services
• Flexible work arrangements, including hybrid options in the National Capital Region
• Global mobility and career advancement paths within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.