MEA Payment Control Manager - Riyadh Branch

Location: Riyadh, Saudi Arabia

Job Family: Control Officers

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in the Middle East and Africa (MEA) region, committed to delivering innovative solutions in payments and beyond. The MEA Payment Control Manager role at our Riyadh Branch is a pivotal position within the Control Management team, focused on safeguarding the integrity of payment operations in a dynamic and high-growth market. Reporting to the Regional Control Head, you will play a key role in real-time problem detection, escalation, thorough review, and the implementation of effective solutions to ensure seamless and compliant payment processing for our clients, including corporations, financial institutions, and government entities across Saudi Arabia and the broader MEA region. In this role, you will oversee the development and execution of control frameworks tailored to the unique regulatory environment of Saudi Arabia, including adherence to Saudi Arabian Monetary Authority (SAMA) standards and international best practices. Your responsibilities will include monitoring transaction flows for anomalies, conducting risk assessments on payment systems, and collaborating with technology and operations teams to mitigate potential disruptions. By leveraging your deep expertise in financial controls, you will contribute to JP Morgan's reputation for operational excellence, helping to prevent financial losses, ensure regulatory compliance, and support the firm's strategic initiatives in digital payments and cross-border transactions. We seek a proactive leader who thrives in a fast-paced environment and is passionate about driving continuous improvement in control processes. This position offers the opportunity to work with a diverse, high-caliber team at the forefront of financial innovation in the MEA region, with exposure to global networks and career progression paths within JP Morgan Chase. If you have a strong background in payment controls and a commitment to risk management, join us in shaping the future of secure and efficient financial services.

Key Responsibilities

• Lead the detection, escalation, and resolution of real-time issues in payment operations for the Riyadh Branch
• Develop and implement robust control frameworks to mitigate risks in payment processing and settlement activities
• Conduct regular reviews and audits of payment controls to ensure compliance with internal policies and external regulations
• Collaborate with cross-functional teams, including operations, compliance, and technology, to enhance payment system integrity
• Monitor key performance indicators (KPIs) and metrics for payment controls, providing actionable insights to senior management
• Escalate critical incidents to regional and global stakeholders, ensuring timely resolution and minimal business impact
• Train and mentor team members on best practices in payment control management
• Stay abreast of evolving regulatory landscapes in the MEA region and adapt controls accordingly
• Support the integration of new payment technologies and processes while maintaining control standards

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Accounting, or a related field
• Minimum of 7-10 years of experience in payment processing, risk management, or control functions within the financial services industry
• Proven track record in managing compliance and control processes in a banking environment, preferably in the Middle East region
• Strong understanding of regulatory requirements for payments in Saudi Arabia, including SAMA guidelines and international standards like SWIFT
• Experience with real-time monitoring and escalation of operational risks in high-volume transaction environments
• Fluency in English and Arabic, with excellent communication skills for cross-functional collaboration

Preferred Qualifications

• Advanced degree (MBA or Master's in Finance) or relevant certifications such as CRISC, CISA, or CAMS
• Prior experience working with JP Morgan Chase or a major global bank in the MEA region
• Knowledge of digital payment systems and emerging fintech trends in the Middle East
• Leadership experience in managing diverse teams in a multicultural setting

Required Skills

• Expertise in payment systems and protocols (e.g., SWIFT, SEPA, RTGS)
• Proficiency in risk assessment and control testing methodologies
• Strong analytical skills for data-driven decision making
• Knowledge of financial regulations in Saudi Arabia and the MEA region
• Experience with compliance management tools and software
• Excellent problem-solving abilities in high-pressure environments
• Leadership and team management skills
• Effective communication and stakeholder engagement
• Attention to detail and process improvement orientation
• Familiarity with anti-money laundering (AML) and know-your-customer (KYC) procedures
• Project management skills for implementing control enhancements
• Adaptability to multicultural and fast-paced banking settings
• Technical proficiency in Microsoft Office Suite and data analytics tools like Excel or Tableau

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee assistance programs for wellness and work-life balance
• Global mobility support for career advancement within JP Morgan Chase
• Access to exclusive employee discounts and perks through the firm's partnership network

JP Morgan Chase is an equal opportunity employer.