Operations Business Management, Vice President

Location: Newark, DE, United States

Job Family: Business Analysis & Reporting

About the Role

At JPMorgan Chase & Co., one of the world's leading financial services firms, we are seeking a seasoned Operations Business Management Vice President to join our dynamic team in Newark, DE. In this pivotal role, you will serve as a trusted advisor to senior business leaders, guiding them through complex operational challenges and promoting key initiatives that drive performance and innovation. As part of our Business Analysis & Reporting category, you will leverage your expertise in financial services to enhance efficiency, ensure regulatory compliance, and support the firm's commitment to delivering exceptional client outcomes in a rapidly evolving industry. Your primary focus will be on analyzing operational metrics, identifying opportunities for process optimization, and collaborating with cross-functional teams to implement strategic solutions. You will play a key role in monitoring KPIs, mitigating risks, and fostering a culture of continuous improvement within JP Morgan Chase's operations framework. This position requires a deep understanding of banking regulations, financial reporting standards, and the ability to translate data-driven insights into actionable strategies that align with our global objectives. We value professionals who thrive in a collaborative environment and are passionate about the financial services sector. As a Vice President, you will have the opportunity to influence high-impact projects, mentor junior team members, and contribute to the firm's long-term success. Join JPMorgan Chase to advance your career while making a meaningful difference in the world of finance.

Key Responsibilities

• Act as a trusted advisor to business leaders, guiding them on key initiatives to enhance operational performance
• Develop and implement strategies to promote business objectives within the Operations team
• Analyze performance metrics and provide actionable insights to drive improvements
• Collaborate with cross-functional teams to ensure alignment with JP Morgan Chase's risk and compliance standards
• Lead projects focused on process optimization and efficiency in financial operations
• Monitor and report on key performance indicators (KPIs) for the business unit
• Foster relationships with stakeholders to support strategic decision-making
• Identify emerging risks and opportunities in the financial services landscape
• Support the integration of new technologies to streamline operations

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 8-10 years of experience in operations, business management, or financial services
• Proven track record in advising senior business leaders on performance enhancement and strategic initiatives
• Strong understanding of regulatory compliance and risk management in the financial services sector
• Experience with data analysis and reporting tools in a banking environment
• Ability to manage cross-functional teams and drive operational efficiencies

Preferred Qualifications

• MBA or advanced degree in Finance or Operations Management
• Prior experience at a major financial institution like JP Morgan Chase
• Certification in project management (PMP) or Six Sigma
• Knowledge of JPMorgan's internal systems and processes

Required Skills

• Strategic thinking and problem-solving
• Data analysis and visualization (e.g., Excel, Tableau)
• Financial modeling and forecasting
• Project management methodologies
• Regulatory knowledge (e.g., Dodd-Frank, Basel III)
• Stakeholder management and communication
• Risk assessment and mitigation
• Process improvement techniques (e.g., Lean, Six Sigma)
• Leadership and team collaboration
• Proficiency in Microsoft Office Suite and financial software
• Analytical mindset with attention to detail
• Adaptability to fast-paced environments
• Strong ethical judgment in compliance matters

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.