Operations Governance & Projects Analyst

Location: Warszawa, Mazowieckie, Poland

Job Family: Operations Management

About the Role

At JPMorgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. In our JPMorgan Securities Europe (JPMSE) division, we are seeking an Operations Governance & Projects Analyst to join our dynamic team in Warsaw, Poland. This role offers the opportunity to closely support the Head of Operations in delivering high-impact initiatives that drive efficiency, compliance, and innovation within our securities services operations. As part of a world-class institution, you will contribute to maintaining the highest standards of governance while navigating the complexities of the financial markets. In this position, you will play a pivotal role in managing operational projects from inception to completion, ensuring alignment with JPMorgan Chase's rigorous governance frameworks and regulatory requirements. You will collaborate with senior leaders and cross-functional teams to identify risks, optimize processes, and implement solutions that enhance our operational resilience. This includes preparing detailed reports for executive reviews, facilitating stakeholder engagements, and leveraging data-driven insights to support strategic decision-making in a fast-evolving industry landscape. We value professionals who thrive in a collaborative environment and are passionate about the financial services sector. Joining JPMorgan Chase means access to unparalleled resources for professional growth, including mentorship from industry experts and exposure to global projects. If you are detail-oriented, proactive, and eager to make a tangible impact on operations governance, this role in Warsaw provides a platform to advance your career within one of the world's most respected financial institutions.

Key Responsibilities

• Support the JPMSE Head of Operations in executing strategic initiatives and governance processes
• Develop and maintain project plans, timelines, and deliverables for operational projects
• Conduct risk assessments and ensure compliance with JPMorgan Chase's governance standards
• Collaborate with cross-functional teams to identify operational inefficiencies and implement improvements
• Prepare reports, presentations, and documentation for senior leadership and regulatory reviews
• Monitor project progress, track key performance indicators, and mitigate potential risks
• Facilitate stakeholder meetings and coordinate resources across Operations and other departments
• Assist in the implementation of new operational policies and procedures aligned with industry best practices
• Analyze data to support decision-making and contribute to process optimization in financial services operations
• Ensure adherence to JPMorgan's ethical standards and contribute to a culture of continuous improvement

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field
• Minimum of 2-3 years of experience in operations, governance, or project management within the financial services industry
• Strong understanding of regulatory compliance and risk management frameworks in banking
• Proficiency in project management methodologies such as Agile or Waterfall
• Excellent analytical and problem-solving abilities
• Fluency in English; Polish language skills are advantageous
• Ability to handle confidential information with discretion

Preferred Qualifications

• Experience working in a multinational financial institution like JPMorgan Chase
• Knowledge of JPMorgan's internal governance policies and operational standards
• Certification in project management (e.g., PMP or PRINCE2)
• Familiarity with financial regulations such as GDPR, Basel III, or MiFID II
• Prior exposure to operations in securities services or asset management

Required Skills

• Project management and planning
• Risk assessment and mitigation
• Regulatory compliance knowledge
• Data analysis and reporting
• Stakeholder communication
• Problem-solving and critical thinking
• Attention to detail
• Time management and prioritization
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project)
• Understanding of financial services operations
• Team collaboration and leadership
• Adaptability to fast-paced environments
• Analytical mindset for process improvement
• Strong written and verbal communication
• Familiarity with governance frameworks in banking

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for relevant certifications
• Employee assistance program for mental health and wellness support
• Flexible work arrangements, including hybrid options in Warsaw
• Access to JPMorgan's global mobility opportunities and career advancement paths

JP Morgan Chase is an equal opportunity employer.