Operations - Transaction Processing Associate

Location: Riyadh, Saudi Arabia

Job Family: Transactions

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in the Middle East, committed to powering the progress of our clients through innovative banking solutions. The Operations - Transaction Processing Associate role within our Back Office and Payments unit in Riyadh, Saudi Arabia, plays a critical part in supporting the Treasury and Banking businesses. This position involves handling the end-to-end processing of transactions, ensuring accuracy, compliance, and efficiency in a high-stakes environment. As part of our dynamic team, you will contribute to seamless payment operations that underpin client trust and business growth in the region. Key responsibilities include verifying and executing domestic and cross-border transactions, reconciling accounts, and maintaining adherence to local and international regulatory standards such as those set by the Saudi Central Bank (SAMA) and global protocols like SWIFT. You will work closely with treasury specialists, relationship managers, and compliance teams to resolve issues promptly, leveraging JP Morgan's advanced technology platforms to process millions of transactions annually. This role demands a keen eye for detail and the ability to thrive under pressure, while also identifying opportunities for process optimization to drive operational excellence. We seek candidates who are passionate about financial services and eager to grow within a world-class institution. In addition to competitive compensation, associates benefit from JP Morgan's robust professional development programs, fostering skills in fintech innovations and leadership. Join us in Riyadh to be at the forefront of transforming global finance, contributing to JP Morgan Chase's mission of enabling economic opportunity for all.

Key Responsibilities

• Process high-volume domestic and international transactions accurately and efficiently within established timelines
• Verify transaction details, including account information, amounts, and compliance requirements to mitigate risks
• Collaborate with front-office teams to resolve discrepancies and ensure seamless payment flows
• Monitor and reconcile daily transaction batches using JP Morgan's proprietary systems
• Adhere to anti-money laundering (AML) and know-your-customer (KYC) protocols in all processing activities
• Generate reports on transaction volumes, errors, and performance metrics for senior management
• Support audit processes by maintaining detailed records and responding to regulatory inquiries
• Contribute to process improvements and automation initiatives to enhance operational efficiency
• Handle escalations from clients or internal stakeholders regarding transaction issues

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 1-2 years of experience in transaction processing, banking operations, or financial services
• Proficiency in English; Arabic language skills are highly advantageous
• Strong understanding of banking transactions, payment systems, and regulatory compliance in the Middle East region
• Ability to work in a fast-paced, high-volume environment with attention to detail
• Familiarity with core banking systems or transaction processing platforms

Preferred Qualifications

• Experience in back-office operations within a global financial institution
• Knowledge of Saudi Arabian financial regulations and SWIFT payment standards
• Certification in financial operations, such as Certified Treasury Professional (CTP)
• Previous exposure to Treasury and Banking services in the GCC region

Required Skills

• Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
• Knowledge of transaction processing software and core banking systems like Finacle or Temenos
• Strong analytical skills for identifying and resolving transaction discrepancies
• Excellent attention to detail to ensure accuracy in high-volume processing
• Effective communication skills for interacting with cross-functional teams and clients
• Time management abilities to handle deadlines in a dynamic environment
• Understanding of financial regulations including AML, KYC, and FATCA
• Problem-solving skills for troubleshooting payment issues
• Team collaboration and interpersonal skills in a multicultural setting
• Adaptability to shifting priorities and emerging technologies in fintech
• Basic data entry and reconciliation expertise
• Familiarity with SWIFT messaging and international payment protocols
• Risk assessment and compliance monitoring capabilities
• Organizational skills for maintaining audit-ready documentation

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan's global standards
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and public holidays
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements and relocation assistance for international roles
• Access to JP Morgan's employee stock purchase plan and financial planning services

JP Morgan Chase is an equal opportunity employer.