Operations - WKO KYC Data & Reporting - Associate

Location: Shanghai, China

Job Family: Client Data

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client service. The Operations - WKO KYC Data & Reporting - Associate role within our Client Data team in Shanghai, China, is pivotal in supporting our Wholesale KYC Operations (WKO). As an Associate, you will play a key role in ensuring the accuracy, completeness, and compliance of client data, which is essential for mitigating risks and maintaining trust in our banking relationships across the APAC region. This position demands a meticulous approach to data management, leveraging your expertise in KYC processes to handle complex client profiles for corporate and institutional clients. Your primary focus will be on reviewing and validating KYC documentation, performing data analysis, and generating insightful reports that inform decision-making at JP Morgan Chase. You will collaborate closely with compliance, risk, and business teams to identify and resolve data issues, while contributing to the continuous improvement of our operational workflows. In this dynamic environment, you will navigate evolving regulatory landscapes, including AML and FATCA requirements, ensuring our practices align with both local Chinese regulations and global standards. This role offers exposure to high-impact projects that directly support JP Morgan's commitment to robust client onboarding and ongoing due diligence. Joining JP Morgan Chase means becoming part of a world-class institution that values integrity, innovation, and professional growth. In Shanghai, you will work in a multicultural team environment, benefiting from our extensive resources and career development opportunities. If you are passionate about financial operations and excel in data-driven roles, this position provides a platform to advance your career while contributing to the firm's mission of powering the progress of individuals and communities worldwide.

Key Responsibilities

• Conduct comprehensive KYC data reviews and validations for wholesale clients in the APAC region, ensuring compliance with JP Morgan Chase's global standards
• Develop and maintain accurate client data records, including entity structures, ownership details, and risk assessments
• Generate and analyze KYC reports using tools like SQL and Excel to support regulatory filings and internal audits
• Collaborate with cross-functional teams, including compliance, legal, and front-office, to resolve data discrepancies and enhance onboarding efficiency
• Monitor and update KYC documentation in response to regulatory changes or client updates, minimizing operational risks
• Support periodic reviews and renewals of client KYC profiles, identifying potential high-risk indicators
• Contribute to process improvements in data management and reporting to streamline operations in the Wholesale KYC Operations (WKO) team
• Ensure data integrity and accuracy in JP Morgan's client data systems, adhering to data governance policies
• Assist in training junior team members on KYC procedures and best practices
• Liaise with external stakeholders, such as clients and regulators, to gather necessary documentation and resolve queries

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• Minimum of 3-5 years of experience in KYC (Know Your Customer) operations, data management, or compliance reporting within the financial services industry
• Strong understanding of regulatory requirements such as AML (Anti-Money Laundering), FATCA, and CRS in a global banking context
• Proficiency in data analysis tools and reporting systems used in financial institutions
• Experience working with client onboarding and data validation processes
• Fluency in English and Mandarin Chinese, with excellent written and verbal communication skills
• Ability to handle sensitive client data with strict adherence to confidentiality and data protection standards

Preferred Qualifications

• Advanced certification in KYC, AML, or compliance (e.g., CAMS or equivalent)
• Prior experience at a major global bank like JP Morgan Chase or similar institution
• Knowledge of JP Morgan's internal systems such as client data platforms or reporting tools
• Experience in cross-border operations involving APAC markets
• Master's degree in a relevant field or MBA

Required Skills

• Proficiency in KYC and AML regulatory frameworks
• Advanced Excel and data manipulation skills
• SQL querying for data extraction and reporting
• Knowledge of financial data systems like Alteryx or Tableau
• Strong analytical and problem-solving abilities
• Attention to detail and accuracy in data handling
• Excellent communication and interpersonal skills
• Ability to work under pressure in a fast-paced environment
• Team collaboration and stakeholder management
• Understanding of financial products and client structures
• Risk assessment and compliance mindset
• Time management and prioritization skills
• Adaptability to changing regulations
• Proficiency in Microsoft Office Suite
• Basic project management capabilities

Benefits

• Competitive base salary and performance-based annual bonuses aligned with JP Morgan Chase's compensation philosophy
• Comprehensive health, dental, and vision insurance coverage for employees and eligible dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements and hybrid options where applicable
• Global mobility support for career advancement within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.