Outsourcing & Governance Officer (AVP)

Location: Dublin, Ireland

Job Family: Auditing

About the Role

At JP Morgan Chase, we are a leading global financial services firm with operations spanning investment banking, consumer and community banking, commercial banking, and asset and wealth management. Our Dublin office serves as a key hub for European activities, and we are seeking a dedicated Outsourcing & Governance Officer (AVP) to join our Auditing team. In this Associate-level role within Oversight & Governance, you will play a critical part in ensuring that our outsourcing arrangements align with the highest standards of risk management and regulatory compliance, safeguarding our clients' interests and supporting our commitment to operational excellence in the financial services industry. As an Outsourcing & Governance Officer, you will be responsible for overseeing the governance of third-party relationships across JP Morgan's diverse portfolio. This includes conducting thorough due diligence, monitoring vendor performance, and ensuring adherence to key regulations such as the EBA Guidelines on Outsourcing and Central Bank of Ireland expectations. You will collaborate closely with internal teams to develop robust frameworks that mitigate risks associated with outsourcing, from IT services to business process outsourcing, while fostering a culture of transparency and accountability. Your work will directly contribute to maintaining JP Morgan's reputation as a trusted partner in global finance. This role offers an exciting opportunity to grow within a dynamic, innovative environment at JP Morgan Chase. You will engage with senior leaders, influence strategic decisions on outsourcing, and leverage cutting-edge tools to enhance governance practices. Ideal candidates bring a blend of technical expertise in financial regulations and soft skills in stakeholder management, with a passion for driving compliance in a complex, international setting. Join us in Dublin to advance your career while helping shape the future of responsible outsourcing in banking.

Key Responsibilities

• Oversee the end-to-end outsourcing lifecycle for JP Morgan Chase's operations in Ireland, ensuring compliance with internal policies and external regulations
• Conduct risk assessments and due diligence on third-party vendors to mitigate operational, financial, and reputational risks
• Develop and maintain governance frameworks for outsourcing arrangements, including contract reviews and performance monitoring
• Collaborate with cross-functional teams, including Legal, Compliance, and IT, to implement robust oversight mechanisms
• Prepare and present reports on outsourcing activities to senior management and regulatory bodies such as the Central Bank of Ireland
• Monitor and audit vendor performance, identifying issues and recommending remediation actions
• Support the integration of ESG (Environmental, Social, and Governance) considerations into outsourcing strategies
• Facilitate training and awareness programs on outsourcing best practices for internal stakeholders
• Stay abreast of evolving regulatory landscapes and advise on their impact on JP Morgan's outsourcing portfolio
• Contribute to the continuous improvement of governance processes to enhance efficiency and risk management

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Law, or a related field
• Minimum of 5 years of experience in outsourcing, vendor management, or governance within the financial services industry
• Strong knowledge of regulatory frameworks such as GDPR, EBA Guidelines on Outsourcing, and Central Bank of Ireland requirements
• Proven experience in risk assessment and compliance oversight for third-party arrangements
• Professional certification such as Certified Outsourcing Professional (COP) or equivalent in risk management
• Excellent proficiency in English, both written and verbal
• Eligibility to work in Ireland and ability to obtain necessary regulatory approvals

Preferred Qualifications

• Advanced degree (Master's or MBA) in Finance or Risk Management
• Experience working in a global financial institution like JP Morgan Chase
• Familiarity with IT outsourcing and cloud service governance
• Prior involvement in audit or internal control processes for outsourcing
• Knowledge of Basel III and other international banking regulations

Required Skills

• Expertise in outsourcing regulations and financial services compliance
• Strong analytical and risk assessment abilities
• Proficiency in contract negotiation and management
• Excellent communication and stakeholder engagement skills
• Project management and organizational capabilities
• Knowledge of data privacy laws like GDPR
• Familiarity with audit methodologies and internal controls
• Attention to detail and problem-solving mindset
• Ability to work collaboratively in a team environment
• Technical proficiency in Microsoft Office Suite and risk management tools
• Understanding of financial modeling for vendor evaluations
• Adaptability to fast-paced, regulated environments
• Strategic thinking for long-term governance planning
• Interpersonal skills for building vendor relationships

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous pension contributions and retirement savings plans
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's learning programs and tuition reimbursement
• Employee assistance programs for mental health and well-being support
• Hybrid work model with flexibility for work-life balance
• Access to on-site fitness facilities and wellness initiatives in Dublin

JP Morgan Chase is an equal opportunity employer.