Part Time (20 Hour) Associate Banker, Exton Square Branch, Exton, PA

Location: Exton, PA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part Time (20 Hour) Associate Banker at our Exton Square Branch in Exton, PA, you will play a pivotal role in delivering our commitment to hospitality and client care. In this customer-facing position, you will assist clients with a wide range of banking needs, from routine transactions to personalized advice on JPMorgan Chase's innovative products and services. Your ability to build genuine relationships will help drive client satisfaction and loyalty in the heart of the Exton community, contributing to our mission of being the most trusted financial partner. Key aspects of the role include processing deposits, withdrawals, and transfers with precision while identifying opportunities to recommend solutions like Chase checking accounts, credit cards, or wealth management services tailored to individual needs. You will embody our core values of integrity and excellence by ensuring all interactions comply with federal regulations and internal policies. Working collaboratively with a dynamic team in a high-volume branch, you will handle cash securely, resolve inquiries efficiently, and promote digital banking tools to enhance client convenience. This part-time opportunity offers a flexible schedule, ideal for balancing other commitments while gaining valuable experience in the financial services industry. JPMorgan Chase is an equal opportunity employer committed to diversity and inclusion. We provide robust training and development programs to support your growth, along with competitive benefits designed for part-time associates. If you are passionate about helping people navigate their financial journeys and thrive in a supportive, client-centric culture, join us at the Exton Square Branch to make a meaningful impact every day.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Exton Square Branch
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and refer appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment services
• Process loan payments and other financial transactions accurately and efficiently
• Maintain compliance with all regulatory requirements and JPMorgan Chase policies
• Collaborate with branch team members to achieve sales and service goals
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Educate clients on digital banking tools to promote self-service options
• Resolve client issues promptly and escalate complex matters to senior staff
• Participate in branch events and community outreach in Exton, PA

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 20 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish or another language spoken in the Exton community
• Knowledge of JPMorgan Chase products and services
• Experience with teller systems or cash handling

Required Skills

• Customer service excellence
• Active listening and empathy
• Attention to detail
• Time management and multitasking
• Basic financial literacy
• Cash handling accuracy
• Sales and referral techniques
• Problem-solving abilities
• Team collaboration
• Adaptability to fast-paced environments
• Proficiency in banking software
• Regulatory compliance knowledge
• Digital tool navigation
• Conflict resolution
• Professional communication

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs including gym membership discounts and mental health support
• Flexible scheduling and work-life balance initiatives
• Access to employee assistance programs and financial counseling

JP Morgan Chase is an equal opportunity employer.