Part Time (20 Hour) - Associate Banker-ME - (New Build) - Cabarrus, NC

Location: Charlotte, NC, United States

Job Family: Associate Bankers

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide, committed to helping people make progress in their financial lives. As a Part Time (20 Hour) Associate Banker in our new build branch in Cabarrus, NC, you will play a vital role in delivering the renowned hospitality and client care that defines our brand. Reporting to the Branch Manager, you will support the daily operations of this state-of-the-art facility, focusing on building lasting relationships with clients in the Charlotte metropolitan area. This position offers a dynamic entry point into the financial services industry, where your passion for helping others can drive meaningful impact in a supportive team environment. In this role, you will engage directly with clients to handle everyday banking needs, from processing transactions to uncovering opportunities for personalized financial solutions. You will embody JPMorgan Chase's core values of integrity, excellence, and community focus by recommending products like our award-winning Chase checking accounts, credit cards, and digital banking tools. As part of a new build branch, you will contribute to its launch and growth, ensuring seamless operations and high client satisfaction scores. Your ability to thrive in a part-time schedule, including flexible hours that may include weekends, will be key to supporting the branch's success in serving the Cabarrus community. We seek motivated individuals who are eager to grow within one of the world's most admired financial institutions. With access to robust training programs and career development resources, this position provides a foundation for advancing into full-time banking roles or beyond. Join JPMorgan Chase to be part of a firm that invests in your professional journey while making a positive difference in clients' lives every day.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centric culture
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products such as checking accounts, credit cards, and loans
• Educate clients on digital banking tools and mobile app features to enhance their financial experience
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to support branch goals and client satisfaction metrics
• Handle cash management and balancing daily transactions securely
• Assist in branch operations during the new build phase, including setup and client onboarding
• Resolve client inquiries and escalate complex issues to senior bankers
• Promote a safe and inclusive environment in the Cabarrus, NC community branch

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work up to 20 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Cabarrus, NC location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve the local community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Active listening and empathy
• Sales and relationship-building
• Attention to detail for transaction accuracy
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking systems
• Time management for a part-time schedule
• Problem-solving in client scenarios
• Team collaboration
• Adaptability to new branch environments
• Compliance awareness in financial regulations
• Digital tool proficiency for client education
• Multitasking in a fast-paced retail setting
• Cultural sensitivity for diverse clientele
• Ethical decision-making

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services
• Career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.