Part Time (20 Hour) Associate Banker-ME - (New Build) Waverly Branch - Charlotte, NC

Location: Charlotte, NC, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our exciting new Waverly Branch in Charlotte, NC. In this 20-hour per week role, you will play a vital part in delivering our brand's commitment to hospitality and client care. As the face of the bank, you will assist clients with everyday banking needs while uncovering opportunities to deepen relationships through personalized product recommendations. Working in a state-of-the-art new build environment, you will contribute to a welcoming atmosphere that reflects JPMorgan Chase's high standards in the financial services industry, serving the vibrant Charlotte community with integrity and enthusiasm. Your day-to-day responsibilities will include processing transactions efficiently, educating clients on secure digital banking solutions, and collaborating with team members to meet branch objectives. You will embody our core values of doing the right thing, putting clients first, and working as one team, all while navigating the dynamic landscape of retail banking. This position offers hands-on experience in financial services, allowing you to build skills in sales, compliance, and client engagement that are transferable across JPMorgan Chase's diverse business lines. We seek motivated individuals passionate about finance and customer success, with a focus on fostering long-term client loyalty. At JPMorgan Chase, we invest in your growth through robust training programs and career pathways, ensuring you thrive in this entry-level role while positioning yourself for future advancement in our world-class organization. If you are ready to make a meaningful impact in Charlotte's financial hub, apply today to become part of our innovative team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Waverly Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with account openings, maintenance, and troubleshooting basic issues while adhering to compliance standards
• Collaborate with branch team members to support sales goals and client retention initiatives
• Maintain a clean and organized workspace in the new build branch environment
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle cash responsibly, balancing teller drawers and reporting discrepancies promptly
• Participate in branch events and community outreach to build local relationships in Charlotte, NC

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills with the ability to build rapport with diverse clients
• Proficiency in basic computer operations and financial software applications
• Availability to work 20 hours per week, including weekends and evenings as needed
• Ability to stand for extended periods and perform light lifting in a branch setting
• Compliance with all banking regulations and JPMorgan Chase policies

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial services role
• Bilingual proficiency in English and Spanish to serve Charlotte's diverse community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management in a high-volume environment

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management
• Basic financial literacy
• Computer proficiency (MS Office, banking systems)
• Problem-solving
• Team collaboration
• Regulatory compliance awareness
• Multitasking in fast-paced settings
• Active listening
• Adaptability to new branch operations
• Cash handling accuracy
• Digital tool navigation
• Cultural sensitivity for diverse clients

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services for employees
• Career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.