Part Time (20 Hours) Associate Banker, Airport Shopping Center Branch, Allentown, PA

Location: Allentown, PA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of exceptional client service to drive long-term relationships. As a Part Time (20 Hours) Associate Banker at our Airport Shopping Center Branch in Allentown, PA, you will play a vital role in delivering our brand of hospitality and personalized financial solutions. In this customer-facing position, you will assist clients with everyday banking needs while uncovering opportunities to introduce them to innovative products like Chase checking accounts, credit solutions, and wealth management services tailored to the Allentown community's unique needs. Your day-to-day responsibilities will include processing transactions with speed and accuracy, educating clients on digital tools to enhance their banking experience, and collaborating with your team to meet branch objectives. You will embody JPMorgan Chase's core values of integrity and excellence, ensuring every interaction upholds our high standards of compliance and security in the financial services industry. This role offers a dynamic entry point into banking, with opportunities to grow within one of the world's leading financial institutions. We value work-life balance, especially for part-time roles, and provide robust support through training programs that equip you with the knowledge to succeed. Join us at the Airport Shopping Center Branch and contribute to building stronger financial futures for our clients in Allentown, while advancing your career in a supportive, innovative environment at JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and account openings
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and investment options
• Assist with digital banking enrollment and troubleshooting to promote seamless client access
• Maintain accurate records and ensure compliance with federal and state banking regulations
• Collaborate with branch team to achieve sales goals and client satisfaction targets
• Handle cash management and balancing of teller drawers with precision
• Educate clients on fraud prevention and security best practices
• Support branch operations during peak hours at the Airport Shopping Center location
• Contribute to a positive team environment by sharing insights on client feedback

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Availability to work in the Allentown, PA location at Airport Shopping Center Branch

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency, particularly in Spanish, to serve diverse clients in Allentown
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial product knowledge
• Proficiency in Microsoft Office and banking software
• Time management for handling multiple clients
• Problem-solving in resolving client inquiries
• Compliance awareness with regulatory standards
• Team collaboration in a fast-paced branch environment
• Digital literacy for online banking support
• Cash handling and reconciliation accuracy
• Active listening and empathy
• Adaptability to shifting priorities
• Communication both verbal and written
• Ethical decision-making in financial advising

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to tuition reimbursement for professional development
• Employee stock purchase plan and financial wellness programs
• Wellness incentives including gym membership discounts and mental health support
• Career growth opportunities within JPMorgan Chase's global network
• Part-time flexible scheduling to support work-life balance

JP Morgan Chase is an equal opportunity employer.