Part Time (20 Hours) Associate Banker, Ashland Branch, Ashland, OR

Location: Ashland, OR, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are committed to fostering an inclusive environment where our employees can thrive and contribute to the financial well-being of our clients. As a Part Time Associate Banker at our Ashland Branch in Ashland, OR, you will play a vital role in delivering the renowned Chase hospitality that sets us apart in the financial services industry. Working 20 hours per week, you will be the friendly face of the branch, assisting clients with everyday banking needs while embodying our core values of integrity, innovation, and client focus. This position offers a dynamic entry point into the world of banking, where you can build meaningful relationships and support the diverse community of Southern Oregon. Your primary responsibilities will include processing transactions with precision, educating clients on JP Morgan Chase's suite of products—from personal checking accounts to investment options—and identifying opportunities to enhance their financial journeys. You will collaborate with a supportive team in a state-of-the-art branch setting, leveraging tools like the Chase mobile app to promote seamless digital experiences. Compliance with federal banking regulations and internal policies is paramount, ensuring every interaction upholds the trust millions place in JP Morgan Chase. This role is ideal for motivated individuals passionate about finance and customer care, providing hands-on experience in a leading global institution. Joining JP Morgan Chase means more than just a part-time job; it's an opportunity to grow within one of the world's most admired financial services firms. We invest in your development through training programs, mentorship, and pathways to full-time roles. In Ashland, OR, you'll contribute to a branch that serves a vibrant community, helping clients achieve their goals while enjoying competitive benefits tailored to part-time associates. If you are enthusiastic, detail-oriented, and ready to make a difference, apply today to become part of the Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Ashland Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JP Morgan Chase products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries while adhering to compliance standards
• Promote digital banking solutions to help clients utilize Chase mobile apps and online platforms
• Collaborate with branch team members to support sales goals and client retention initiatives
• Maintain a clean and organized workspace while ensuring security protocols are followed
• Refer complex issues to senior bankers or specialists for resolution
• Participate in community outreach events to build JP Morgan Chase's presence in Ashland, OR
• Track and report on personal performance metrics related to client satisfaction and sales

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 20 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid authorization to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or other local languages in Ashland, OR
• Knowledge of local community dynamics and financial needs in Southern Oregon
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail for transaction accuracy
• Basic financial product knowledge
• Proficiency in Microsoft Office and banking software
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and adaptability
• Compliance and regulatory awareness
• Digital literacy for online banking tools
• Empathy and active listening
• Multitasking under pressure
• Ethical decision-making
• Community engagement

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Access to wellness programs and employee assistance resources
• Discounts on financial products and services through Chase
• Opportunities for career growth within the global JP Morgan Chase network

JP Morgan Chase is an equal opportunity employer.