Part Time (20 hours) Associate Banker, Bellaire Imperial Plaza, Bellaire, OH

Location: Bellaire, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of our people to drive innovation in the financial services industry. As a Part-Time Associate Banker at our Bellaire Imperial Plaza branch in Bellaire, OH, you will play a vital role in delivering our brand of hospitality and client care. Working up to 20 hours per week, you will be the friendly face of Chase, assisting clients with everyday banking needs while embodying our core values of integrity, excellence, and community impact. This position offers a dynamic entry point into the world of banking, with opportunities to build skills in customer service, financial transactions, and relationship building in a supportive team environment. Your day-to-day responsibilities will include processing transactions such as deposits, withdrawals, and payments with precision and speed, ensuring every client interaction is seamless and positive. You will educate clients on JPMorgan Chase's suite of products, from personal checking accounts to digital tools like the Chase Mobile app, helping them navigate their financial journeys. By identifying opportunities to refer clients to specialized services like mortgages or investment advice, you contribute to the branch's success in meeting client goals. Compliance is key; you will adhere to all federal and state regulations, including those from the FDIC and OCC, while maintaining the highest standards of security for sensitive financial information. In this role, you will collaborate with fellow bankers and branch leaders to create a welcoming atmosphere at Bellaire Imperial Plaza, a key community hub in Ohio. We value work-life balance for our part-time associates, offering flexible scheduling that fits your lifestyle. Joining JPMorgan Chase means access to world-class training, career development programs, and a culture that champions diversity and inclusion. If you are passionate about helping people achieve financial wellness and eager to grow within a global leader in finance, apply today to become part of the Chase family.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Bellaire Imperial Plaza branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries about JPMorgan Chase products like checking, savings, and credit cards
• Identify client needs and refer opportunities for wealth management, loans, or investment services to specialized bankers
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Handle cash and negotiable instruments securely, balancing teller drawers daily
• Support branch operations by preparing reports, stocking supplies, and ensuring a clean, welcoming environment
• Collaborate with team members to achieve branch goals for client satisfaction and sales
• Educate clients on digital banking tools, such as the Chase Mobile app, to promote self-service options
• Resolve client issues promptly, escalating complex matters to branch management as needed

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication skills with the ability to interact effectively with diverse clients
• Basic knowledge of banking products and services
• Ability to work up to 20 hours per week, including weekends and holidays as needed
• Proficiency in using computer systems and basic office software
• Must be authorized to work in the United States

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish or other local languages in Bellaire, OH
• Associate's or Bachelor's degree in business, finance, or a related field
• Experience with cash handling and transaction processing
• Familiarity with JPMorgan Chase systems and compliance standards

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Communication and interpersonal skills
• Problem-solving abilities
• Time management and multitasking
• Compliance and regulatory awareness
• Computer literacy (MS Office, banking software)
• Team collaboration
• Sales and referral skills
• Adaptability to fast-paced environments
• Digital banking tool proficiency
• Conflict resolution
• Hospitality and client-focused mindset

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services through Chase
• Part-time flexible scheduling with opportunities for career growth within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.