Part Time (20 Hours) Associate Banker, Brooklyn Center Branch, Brooklyn Center, MN

Location: Brooklyn Center, MN, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where our Part Time Associate Bankers can thrive while delivering unparalleled client care. In this 20-hour per week role at our Brooklyn Center Branch in Brooklyn Center, MN, you will serve as the friendly face of the bank, embodying our core values of hospitality, integrity, and innovation. As an Associate Banker, you will handle everyday banking transactions, build meaningful client relationships, and introduce customers to our wide array of financial solutions, including personal banking, credit products, and wealth management services tailored to the diverse needs of the local community. Your day-to-day responsibilities will include processing deposits, withdrawals, and transfers with precision, while actively listening to clients to uncover opportunities for enhancing their financial well-being. You will leverage JPMorgan Chase's cutting-edge digital tools to assist clients in setting up mobile banking, resolving account issues, and exploring investment options. Compliance and security are paramount; you will adhere to all regulatory standards to protect both clients and the firm. Collaboration with your branch team will be key to meeting performance targets and creating a welcoming atmosphere that encourages repeat visits and referrals. This position offers a dynamic entry point into the financial services industry, with opportunities for professional growth within one of the world's leading financial institutions. Part-time associates at JPMorgan Chase enjoy competitive benefits, flexible scheduling, and access to extensive training programs. If you are passionate about helping people achieve their financial goals and eager to contribute to a high-performing team in Brooklyn Center, join us in redefining banking for our clients.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Brooklyn Center Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with digital banking enrollment and troubleshooting to promote seamless online and mobile experiences
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver outstanding client service
• Handle cash and negotiable instruments securely while balancing teller drawers daily
• Resolve client inquiries and escalate complex issues to senior bankers or managers
• Participate in branch events and community outreach to build local relationships in Brooklyn Center, MN
• Support audit and reporting processes to ensure operational integrity

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license or reliable transportation for branch-related duties

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish or another language spoken in the Brooklyn Center community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management and multitasking
• Basic financial literacy
• Proficiency in Microsoft Office Suite
• Knowledge of banking software like teller systems
• Problem-solving abilities
• Team collaboration
• Adaptability to fast-paced environments
• Ethical decision-making
• Digital tool proficiency (e.g., online banking apps)
• Cash handling accuracy
• Compliance awareness
• Interpersonal communication

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time associates
• Access to tuition reimbursement for professional development
• Employee stock purchase plan and financial wellness programs
• Wellness incentives including gym membership discounts and mental health resources
• Career growth opportunities within JPMorgan Chase's global network
• Part-time flexible scheduling with potential for full-time advancement

JP Morgan Chase is an equal opportunity employer.