Part Time (20 hours) Associate Banker, Canton 30th St Branch, Canton, OH

Location: Canton, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and supported. As a Part-Time Associate Banker at our Canton 30th St Branch in Canton, OH, you will play a vital role in delivering our commitment to hospitality and client care. Working 20 hours per week, you will assist clients with everyday banking needs, process transactions efficiently, and build meaningful relationships that foster trust in our financial services. This position is ideal for individuals passionate about helping others achieve their financial goals in a dynamic branch setting within the heart of the Canton community. Your day-to-day responsibilities will include greeting clients with a warm smile, handling deposits, withdrawals, and account inquiries using state-of-the-art JPMorgan Chase technology. You will also identify opportunities to recommend personalized solutions, such as checking accounts, credit options, or digital banking tools, while ensuring all interactions comply with federal regulations and our high standards of integrity. Collaboration with fellow team members will be key to maintaining smooth operations and exceeding client satisfaction targets, all while contributing to the branch's role in supporting local economic growth. JPMorgan Chase offers a supportive culture that values work-life balance, professional development, and inclusive practices. As a part-time Associate Banker, you will gain hands-on experience in the financial services industry, with pathways to full-time roles and beyond. If you thrive in a client-focused environment and are eager to join a global leader in banking, apply today to become part of our Canton team and help shape brighter financial futures for our clients.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Canton 30th St Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and basic inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team members to support branch goals and client satisfaction metrics
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Handle customer escalations professionally, resolving issues to uphold JPMorgan Chase's reputation for client care
• Participate in branch events and community outreach in Canton, OH, to build local relationships

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong cash handling and transaction processing skills
• Ability to work 20 hours per week, including weekends and some evenings
• Proficiency in basic computer applications and banking software
• Excellent verbal and written communication skills
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Canton community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling proficiency
• Transaction processing accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Communication skills
• Problem-solving abilities
• Team collaboration
• Time management
• Digital literacy
• Sales acumen
• Empathy and interpersonal skills
• Adaptability to client needs
• Multitasking in a fast-paced environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services for employees and family
• Career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.