Part Time (20 Hours) Associate Banker, Casa Grande Branch, Casa Grande, AZ

Location: Casa Grande, AZ, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower communities, and as a Part Time Associate Banker at our Casa Grande Branch in Casa Grande, AZ, you will play a vital role in delivering that promise. Working 20 hours per week, you will embody our commitment to hospitality and client care by welcoming customers with genuine warmth, processing transactions efficiently, and offering personalized advice on our wide range of banking products. From helping local residents open checking accounts to guiding them toward credit solutions or investment opportunities, your role will focus on building lasting relationships while upholding the highest standards of integrity and compliance in the financial services industry. In this dynamic branch environment, you will collaborate with a supportive team to meet sales targets and enhance customer satisfaction. Responsibilities include handling daily operations like deposits and withdrawals, identifying cross-selling opportunities for JPMorgan Chase's innovative digital banking tools, and ensuring all interactions adhere to federal regulations such as the Bank Secrecy Act. As part of a leading global financial institution, you will contribute to community initiatives in Casa Grande, fostering trust and accessibility in underserved areas while gaining hands-on experience in retail banking. We value diverse perspectives and offer robust professional development to help you grow within JPMorgan Chase. This part-time position provides a flexible schedule ideal for balancing other commitments, with pathways to full-time roles and career advancement. Join us to make a meaningful impact on clients' financial journeys in the vibrant Casa Grande community.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Casa Grande Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Educate clients on digital banking tools to promote self-service and convenience
• Maintain compliance with federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless service
• Handle customer inquiries and resolve issues promptly to ensure high satisfaction levels
• Assist in branch operations, such as cash handling and balancing teller drawers
• Participate in community outreach events to strengthen JPMorgan Chase's presence in Casa Grande, AZ
• Monitor and report any suspicious activities to prevent fraud

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Compliance with all banking regulations and internal policies
• Valid driver's license and ability to travel within the local area if required

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish, given the diverse community in Casa Grande, AZ
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management
• Basic financial literacy
• Computer proficiency (e.g., Microsoft Office, banking systems)
• Problem-solving
• Team collaboration
• Regulatory compliance knowledge
• Communication (verbal and written)
• Multitasking in a fast-paced environment
• Fraud detection awareness
• Digital tool navigation
• Cultural sensitivity
• Adaptability to shift work

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for advancement
• Access to exclusive employee discounts and financial planning services

JP Morgan Chase is an equal opportunity employer.