Part Time (20 Hours) Associate Banker, Cicero Branch, Cicero, NY

Location: Cicero, NY, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients, and as a Part Time Associate Banker at our Cicero Branch in Cicero, NY, you will play a vital role in delivering that promise. Working 20 hours per week, you will embody our commitment to hospitality and client care by welcoming customers, processing transactions, and offering personalized guidance on our wide range of financial products. In this dynamic role within the financial services industry, you will contribute to a supportive team environment focused on helping clients achieve their financial goals, from everyday banking needs to exploring investment opportunities with one of the world's leading global financial institutions. Your day-to-day responsibilities will include handling deposits, withdrawals, and account inquiries with precision and warmth, while actively listening to clients to identify opportunities for cross-selling products like Chase checking accounts, credit cards, or wealth management services. You will ensure all interactions comply with federal and state banking regulations, maintaining the highest standards of security and integrity that define JPMorgan Chase. By educating clients on our innovative digital tools, such as the Chase Mobile app, you will empower them to manage their finances conveniently, fostering long-term relationships and loyalty in the Cicero community. This position offers a rewarding entry point into the banking sector, with growth potential at JPMorgan Chase, where we invest in your professional development through training programs and career advancement paths. Join a company renowned for its stability, innovation, and client-centric approach, and help us build brighter financial futures for our clients in Cicero, NY.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Cicero Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with account openings, maintenance, and resolving basic inquiries while adhering to compliance standards
• Collaborate with branch team members to support sales goals and client retention initiatives
• Maintain a clean and organized workspace, ensuring security protocols are followed at all times
• Educate clients on digital banking tools and mobile app features to promote self-service options
• Handle cash and negotiable instruments responsibly, balancing teller drawers daily
• Refer complex issues to senior bankers or specialists while providing seamless client support
• Participate in branch events and community outreach to build JPMorgan Chase's presence in Cicero, NY

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to perform basic mathematical calculations and handle cash transactions accurately
• Proficiency in using computer systems and banking software
• Availability to work 20 hours per week, including potential evenings and weekends
• Compliance with all regulatory requirements, including background checks and fingerprinting

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Familiarity with JPMorgan Chase products and services
• Experience with customer relationship management (CRM) tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Cash handling and accuracy
• Basic financial product knowledge
• Computer literacy and software proficiency
• Time management and multitasking
• Problem-solving abilities
• Team collaboration
• Regulatory compliance awareness
• Communication (verbal and written)
• Adaptability to client needs
• Digital banking tool familiarity
• Conflict resolution
• Hospitality and empathy

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to tuition reimbursement and educational assistance programs
• Employee stock purchase plan and financial wellness resources
• Professional development opportunities through JPMorgan Chase's learning platforms
• Wellness programs including gym memberships and mental health support

JP Morgan Chase is an equal opportunity employer.