Part Time (20 Hours) Associate Banker, Ferndale Branch, Ferndale, WA

Location: Ferndale, WA, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are seeking a dedicated Part Time Associate Banker to join our Ferndale Branch in Ferndale, WA. In this 20-hour per week role, you will play a vital part in delivering our brand's commitment to hospitality and superior client care. As the face of the bank, you will assist clients with everyday banking needs, process transactions efficiently, and uncover opportunities to deepen relationships by recommending tailored financial solutions. Our Associate Bankers are essential to creating a welcoming environment where clients feel valued and empowered to achieve their financial goals, all while upholding the highest standards of integrity and compliance in the financial services industry. Your day-to-day responsibilities will include greeting clients with genuine enthusiasm, handling deposits, withdrawals, and account openings with precision, and educating customers on innovative digital banking tools. You will collaborate with the branch team to meet sales targets and ensure seamless operations, while adhering to strict regulatory guidelines such as those from the FDIC and OCC. This position offers the chance to build lasting client relationships in the vibrant Ferndale community, contributing to JP Morgan Chase's mission of enabling economic opportunity for all. We value associates who bring energy, empathy, and a passion for helping others succeed financially. As a part-time role, this opportunity provides flexibility while allowing you to grow within one of the world's leading financial institutions. Join us at the Ferndale Branch and be part of a team that redefines banking through exceptional service and innovation.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Ferndale Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening and maintaining personal and business accounts, explaining features and benefits
• Identify client needs and refer opportunities for additional JP Morgan Chase products like loans, investments, and credit cards
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Balance cash drawers and reconcile daily transactions to ensure financial accuracy
• Collaborate with branch team members to support branch goals and client satisfaction metrics
• Educate clients on digital banking tools, such as mobile apps and online platforms, to promote self-service options
• Handle client inquiries and resolve issues promptly to foster long-term relationships
• Participate in branch events and community outreach to strengthen JP Morgan Chase's presence in Ferndale, WA

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including flexible scheduling that may involve evenings and weekends
• Proficiency in basic computer operations and familiarity with banking software
• Compliance with all regulatory requirements, including background checks and fingerprinting
• Commitment to upholding JP Morgan Chase's standards of integrity and client confidentiality

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in the banking or financial services industry
• Bilingual proficiency in English and Spanish or another language spoken in the Ferndale community
• Experience with cash handling and transaction processing
• Knowledge of financial products such as checking, savings, and credit options

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail in transaction processing
• Basic financial literacy
• Proficiency in Microsoft Office and banking systems
• Problem-solving and conflict resolution
• Time management for a part-time schedule
• Team collaboration
• Regulatory compliance awareness
• Digital tool proficiency (e.g., online banking apps)
• Cash handling accuracy
• Interpersonal communication
• Adaptability to client needs
• Ethical decision-making
• Multitasking in a fast-paced branch environment

Benefits

• Comprehensive medical, dental, and vision insurance plans for part-time associates
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation and sick days prorated for part-time schedules
• Access to tuition reimbursement for educational advancement in finance-related fields
• Employee stock purchase plan to invest in JP Morgan Chase
• Wellness programs including gym memberships and mental health support
• Professional development opportunities through Chase's internal training and leadership programs
• Discounts on financial products and services offered by JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.