Part Time (20 Hours) Associate Banker JPM - Laurel Village Financial Center - San Francisco, CA

Location: San Francisco, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a rich history of innovation and customer focus. As a Part Time Associate Banker at our Laurel Village Financial Center in San Francisco, CA, you will play a vital role in delivering the exceptional customer experience that Chase is known for. Working 20 hours per week, you will be the welcoming face of Chase, assisting diverse clients in the vibrant San Francisco community with their everyday banking needs. This position offers the opportunity to build meaningful relationships, promote financial wellness, and contribute to a dynamic team environment in one of the world's most iconic cities. Your day-to-day responsibilities will include processing transactions with precision, educating customers on Chase's comprehensive range of products like checking accounts, savings options, and digital banking tools, and identifying opportunities to connect clients with specialized services. You will ensure every interaction aligns with Chase's high standards of integrity and compliance, while fostering a secure and efficient branch atmosphere. In this role, you will also support branch initiatives that strengthen our commitment to the local San Francisco community, embodying JPMorgan Chase's values of doing what's right for our clients and colleagues. We seek motivated individuals passionate about finance and customer service, with the ability to thrive in a fast-paced retail banking setting. This part-time position provides a gateway to potential full-time opportunities within JPMorgan Chase, a company that invests in employee development through training, mentorship, and career advancement programs. Join us to be part of a firm that powers the progress of individuals and communities, all while enjoying competitive benefits tailored to support your professional and personal growth.

Key Responsibilities

• Greet customers warmly and provide personalized assistance at the Laurel Village Financial Center
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy
• Educate customers on Chase's suite of personal banking products, such as checking, savings, and credit cards
• Identify customer needs and refer opportunities to partners for more complex financial solutions
• Maintain compliance with all banking regulations and internal Chase policies
• Support branch operations by balancing cash drawers, managing teller equipment, and ensuring a secure environment
• Contribute to a positive team atmosphere by collaborating with colleagues to meet branch goals
• Assist with digital banking enrollment and troubleshooting to enhance customer experience
• Promote Chase's community involvement initiatives in San Francisco
• Handle customer inquiries and resolve issues promptly to uphold Chase's service standards

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 20 hours per week, including weekends and holidays as needed
• Must be authorized to work in the United States
• Successful completion of background check and any required regulatory exams
• Excellent communication skills with a customer-focused mindset

Preferred Qualifications

• Prior experience in a banking or financial institution
• Bilingual proficiency, especially in languages spoken in San Francisco's diverse communities
• Familiarity with Chase banking products and digital tools
• Sales experience in a goal-oriented environment
• Knowledge of financial regulations and compliance standards

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Sales and relationship building
• Basic computer literacy and digital tool navigation
• Problem-solving abilities
• Time management and multitasking
• Knowledge of banking regulations
• Team collaboration
• Communication (verbal and written)
• Adaptability to fast-paced environments
• Financial product knowledge
• Compliance awareness
• Empathy and active listening
• Organizational skills

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for investment in JPMorgan Chase
• Access to tuition reimbursement and educational assistance programs
• Wellness programs including gym memberships and mental health support
• Discounts on Chase financial products and services
• Opportunities for career growth and internal mobility within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.