Part Time (20 Hours) Associate Banker, Lenexa Branch, Lenexa, KS

Location: Lenexa, KS, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and empowered to achieve their financial goals. As a Part-Time Associate Banker at our Lenexa Branch in Lenexa, KS, you will play a pivotal role in delivering our signature hospitality and client care. Working 20 hours per week, you will support clients with a range of everyday banking needs, from routine transactions to personalized financial advice, all while embodying the integrity and excellence that define JPMorgan Chase. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic branch setting. Your day-to-day responsibilities will include greeting clients with genuine enthusiasm, processing deposits, withdrawals, and transfers efficiently, and identifying opportunities to recommend tailored JPMorgan Chase solutions like Chase Sapphire credit cards or personal loans. You will leverage your customer service expertise to resolve inquiries, educate clients on secure digital banking options, and ensure all interactions comply with stringent regulatory standards. Collaborating with fellow team members, you will contribute to branch sales targets and foster a supportive atmosphere that promotes client loyalty and community engagement in the Lenexa area. JPMorgan Chase offers robust support for your professional growth, including access to world-class training programs and pathways to full-time roles within our leading financial institution. We are committed to diversity, inclusion, and creating opportunities for all. If you thrive in a fast-paced environment and are eager to make a meaningful impact in financial services, join our team at the Lenexa Branch and help shape the future of banking for our clients.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Lenexa Branch
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Process loan applications and support mortgage or investment referrals within regulatory guidelines
• Maintain accurate records of client interactions and transactions using JPMorgan's banking systems
• Collaborate with branch team members to achieve sales goals and promote a positive branch atmosphere
• Ensure compliance with all federal and state banking regulations, including anti-money laundering protocols
• Educate clients on digital banking tools to encourage self-service and long-term engagement
• Handle cash management and balancing duties to support secure branch operations
• Participate in community outreach events to strengthen JPMorgan Chase's presence in Lenexa, KS

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Lenexa Branch as required

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management and multitasking
• Basic financial literacy
• Proficiency in Microsoft Office Suite
• Knowledge of banking regulations
• Cash handling accuracy
• Problem-solving abilities
• Team collaboration
• Adaptability to client needs
• Digital tool proficiency (e.g., online banking platforms)
• Ethical decision-making
• Communication (verbal and written)
• Cultural sensitivity for diverse clientele

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to employee stock purchase plans and financial wellness programs
• Tuition reimbursement for professional development and education
• Discounts on JPMorgan Chase products and services
• Wellness programs including gym memberships and mental health support
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.