Part Time (20 Hours) Associate Banker, Madison Ave & E Graham Ave Branch, Council Bluffs, IA

Location: Council Bluffs, IA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a world-class client experience through our commitment to hospitality and innovation in financial services. As a Part Time Associate Banker at our Madison Ave & E Graham Ave Branch in Council Bluffs, IA, you will play a vital role in delivering personalized banking solutions to our diverse community. Working 20 hours per week, you will embody the Chase brand by greeting clients with warmth, processing transactions efficiently, and identifying opportunities to recommend products like our award-winning checking accounts, credit cards, and digital banking tools. This position is ideal for motivated individuals passionate about finance and client care, offering a dynamic entry point into the banking industry with growth potential within one of the world's leading financial institutions. Your day-to-day responsibilities will include handling routine transactions such as deposits, withdrawals, and account inquiries while ensuring every interaction upholds our high standards of accuracy and security. You will actively listen to client needs, educate them on JPMorgan Chase's comprehensive suite of services, and refer more complex matters to specialized team members. Compliance is at the heart of our operations, so you will adhere to all regulatory requirements, including anti-money laundering protocols and data privacy standards. Collaborating with branch colleagues, you will contribute to sales targets and foster a welcoming atmosphere that encourages long-term client loyalty in the Council Bluffs area. JPMorgan Chase values professional development and offers robust training programs to help you succeed. This part-time role provides flexible scheduling, competitive pay, and access to our extensive benefits package, including health coverage and retirement plans. Join us to build meaningful relationships, advance your career in financial services, and be part of a team dedicated to empowering clients to achieve their financial goals. If you thrive in a client-focused environment and are eager to make an impact, apply today to become an Associate Banker at JPMorgan Chase.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality at the Madison Ave & E Graham Ave Branch in Council Bluffs, IA
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Identify client needs and recommend appropriate JPMorgan Chase banking products like checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving client inquiries efficiently
• Promote digital banking solutions to enhance client convenience and security
• Maintain compliance with all federal and state banking regulations and JPMorgan Chase policies
• Collaborate with branch team to achieve sales goals and deliver outstanding client experiences
• Handle cash responsibly and balance teller drawer at the end of each shift
• Support branch operations by preparing reports and maintaining a clean, welcoming environment
• Refer complex issues to senior bankers or specialists while ensuring seamless client service

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to build client relationships
• Ability to work 20 hours per week, including weekends and holidays as needed
• Proficiency in basic computer skills and Microsoft Office applications
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Council Bluffs, IA branch

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve diverse clients
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management software

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail and accuracy
• Time management and multitasking
• Basic financial literacy
• Computer proficiency (e.g., banking software, MS Office)
• Problem-solving and conflict resolution
• Team collaboration
• Compliance and regulatory knowledge
• Active listening and empathy
• Adaptability to fast-paced environments
• Cash handling and transaction processing
• Digital tool navigation (e.g., mobile banking apps)
• Ethical decision-making
• Communication (verbal and written)

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Part-time flexible scheduling with opportunities for full-time advancement

JP Morgan Chase is an equal opportunity employer.