Part Time (20 Hours) Associate Banker, Market at Olive Branch, St Louis, MO

Location: St Louis, MO, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their financial goals with integrity and innovation. As a Part Time (20 Hours) Associate Banker at our Market at Olive Branch branch in St. Louis, MO, you will play a vital role in delivering our signature hospitality and client-centric care. In this dynamic role within the Associate Bankers category, you will support everyday banking needs while fostering long-term relationships, embodying our core values of doing the right thing and putting clients first. This position offers a rewarding entry point into the financial services industry, with opportunities to grow within one of the world's most respected institutions. Your primary focus will be on providing exceptional service to a diverse clientele in the St. Louis community, handling transactions with precision and promoting JP Morgan Chase's wide array of products, from personal checking accounts to wealth management solutions. You will collaborate with a supportive team to meet branch objectives, ensure regulatory compliance, and enhance the overall client experience through personalized advice and efficient operations. Whether assisting with routine deposits or guiding clients toward digital tools like the Chase mobile app, you will contribute to building trust and loyalty in a fast-paced retail banking environment. We value work-life balance and professional development, offering part-time flexibility alongside robust training programs to sharpen your skills in finance and customer engagement. Joining JP Morgan Chase means becoming part of a culture that prioritizes inclusion, innovation, and impact. If you are passionate about finance and eager to make a difference, apply today to join our team at the Market at Olive Branch and advance your career in banking.

Key Responsibilities

• Greet and assist clients at the Market at Olive Branch branch in St. Louis, MO, providing exceptional hospitality and personalized service
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JP Morgan Chase products such as checking accounts, credit cards, and investment options
• Maintain compliance with all banking regulations and internal policies to ensure secure and ethical operations
• Collaborate with branch team members to support sales goals and client retention initiatives
• Handle client inquiries via phone, email, or in-person, resolving issues promptly to enhance satisfaction
• Assist in branch operations such as opening and closing procedures and maintaining a clean, welcoming environment
• Promote digital banking tools to help clients manage finances conveniently through Chase mobile app and online platforms
• Refer complex financial needs to specialized bankers or advisors within JP Morgan Chase
• Participate in ongoing training to stay updated on financial products, market trends, and customer service best practices

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in Microsoft Office Suite and basic computer literacy
• Excellent verbal and written communication skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the St. Louis community
• Experience with teller operations or cash handling
• Knowledge of regulatory compliance in banking

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Sales and relationship-building
• Problem-solving abilities
• Time management
• Team collaboration
• Basic financial knowledge
• Digital literacy (e.g., online banking systems)
• Communication skills (verbal and written)
• Adaptability to fast-paced environments
• Compliance awareness
• Empathy and active listening
• Multitasking proficiency
• Conflict resolution

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee Stock Purchase Plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Access to wellness programs including gym discounts and mental health support
• Part-time flexible scheduling with opportunities for career growth
• Discounts on banking products and services through Chase

JP Morgan Chase is an equal opportunity employer.