Part Time (20 Hours) Associate Banker, Midtown Crossing Branch, Omaha, NE

Location: Omaha, NE, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress that matters. As a Part-Time Associate Banker at our Midtown Crossing Branch in Omaha, NE, you will play a vital role in delivering exceptional client experiences. Working 20 hours per week, you will embody our hospitality-driven culture by assisting clients with their everyday banking needs, from processing transactions to offering personalized financial advice. This position is ideal for motivated individuals passionate about financial services and eager to build meaningful client relationships in a dynamic branch setting. Your day-to-day responsibilities will include handling routine transactions with precision, identifying opportunities to recommend JPMorgan Chase's suite of products like Chase checking accounts, credit cards, and mortgages, and ensuring seamless digital banking support. You will collaborate with a supportive team to meet branch goals while adhering to strict compliance standards that protect both clients and the firm. In Omaha's vibrant Midtown Crossing community, you will engage with a diverse clientele, promoting financial wellness and security through education on fraud prevention and innovative tools. JPMorgan Chase offers unparalleled opportunities for growth in the financial services industry, with robust training programs to develop your skills. This part-time role provides a flexible entry point into banking, with potential for advancement to full-time positions or specialized roles. Join us to make a real impact on clients' financial journeys while benefiting from our world-class resources and supportive culture.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-first philosophy
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and loans
• Assist with account openings, maintenance, and resolving basic inquiries to ensure client satisfaction
• Promote digital banking solutions to enhance client convenience and adoption
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and support branch operations
• Handle cash responsibly, balancing teller drawers and preparing daily reconciliations
• Educate clients on fraud prevention and secure banking practices
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's high standards of integrity and professionalism

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer operations and financial software
• Knowledge of banking products and services, or willingness to learn
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve Omaha's diverse community
• Experience with client relationship management or sales targets
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail and accuracy in transactions
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software like Teller Systems
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a fast-paced environment
• Team collaboration and adaptability
• Regulatory compliance awareness
• Digital tool proficiency for client interactions
• Empathy and active listening
• Cash handling and reconciliation
• Multitasking under pressure
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Access to on-site fitness centers and wellness initiatives
• Discounts on JPMorgan Chase products and services
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.