Part Time (20 Hours) Associate Banker, Mission St Branch, San Francisco, CA Bilingual Cantonese Preferred

Location: San Francisco, CA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating meaningful connections with our clients, and as a Part-Time Associate Banker at our Mission St Branch in San Francisco, CA, you'll play a pivotal role in delivering that promise. Working 20 hours per week in a vibrant, diverse community, you'll embody our commitment to hospitality by welcoming clients, processing everyday transactions like deposits and withdrawals, and offering personalized advice on our wide range of banking solutions. From helping new customers open accounts to guiding them through our innovative digital platforms, you'll ensure every interaction leaves a positive impression, all while contributing to the branch's success in a dynamic financial services environment. Your day-to-day will involve more than just transactions; you'll actively listen to client needs and recommend tailored JPMorgan Chase products, such as Chase checking accounts, credit cards, or wealth management options, to help them achieve their financial goals. Bilingual skills in Cantonese are highly valued here, enabling you to serve San Francisco's multicultural population with empathy and precision. You'll collaborate with a supportive team of bankers, maintain strict adherence to federal regulations like AML and KYC, and handle cash responsibly, all while fostering an inclusive atmosphere that reflects JPMorgan Chase's dedication to community impact. This part-time role offers a rewarding entry into the financial services industry with room for growth at one of the world's leading financial institutions. You'll benefit from ongoing training, competitive compensation, and access to robust employee perks, including health benefits and professional development. If you're passionate about client care, eager to learn, and ready to join a team that's redefining banking in the heart of San Francisco, apply today to become part of JPMorgan Chase's legacy of excellence.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Mission St Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as savings accounts, credit cards, or investment options
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle cash management and balancing duties at the end of each shift
• Assist with resolving client inquiries and escalating complex issues to senior bankers
• Promote a safe and inclusive environment, particularly serving the diverse San Francisco community
• Participate in ongoing training to stay updated on JPMorgan Chase policies and financial industry trends

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least one year of customer service or sales experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 20 hours per week, including evenings and weekends as needed
• Bilingual proficiency in Cantonese and English
• Successful completion of background check and credit review
• Availability to work at the Mission St Branch in San Francisco, CA

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial institution
• Familiarity with JPMorgan Chase systems and processes
• Experience in a multicultural or diverse community setting
• Sales experience with financial products like checking accounts or credit cards

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail
• Communication (verbal and written)
• Bilingual in Cantonese and English
• Basic financial literacy
• Transaction processing accuracy
• Problem-solving
• Team collaboration
• Time management
• Regulatory compliance awareness
• Digital tool proficiency (e.g., banking software)
• Cultural sensitivity
• Cash handling
• Adaptability to fast-paced environments

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health benefits including medical, dental, and vision coverage
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Access to employee stock purchase plan and financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning platforms
• Discounts on banking products and services for employees and family
• Supportive work-life balance with flexible scheduling for part-time roles

JP Morgan Chase is an equal opportunity employer.