Part Time (20 Hours) Associate Banker, Mulberry Milford Branch, Milford, OH

Location: Milford, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive. As a Part Time Associate Banker at our Mulberry Milford Branch in Milford, OH, you will play a vital role in delivering our brand of hospitality and client-centered service. Working 20 hours per week, you will support clients in managing their financial needs, from routine transactions to personalized advice on Chase products. This position is ideal for motivated individuals passionate about finance and building lasting client relationships in a dynamic branch setting. Your day-to-day responsibilities will include greeting clients with warmth, processing transactions efficiently, and uncovering opportunities to recommend solutions like savings accounts, credit cards, or investment services tailored to their goals. You will embody JPMorgan Chase's values by ensuring every interaction upholds the highest standards of integrity and compliance with industry regulations. Collaborating with a supportive team, you will contribute to branch success by meeting sales targets and promoting digital banking innovations, all while creating a welcoming atmosphere in the heart of Milford, OH. We offer a rewarding part-time role with pathways for advancement in the financial services industry. Join JPMorgan Chase to grow your career while making a meaningful impact on clients' financial journeys. This position requires flexibility for evening and weekend shifts, and successful candidates will demonstrate enthusiasm for client care and a commitment to excellence.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Mulberry Milford Branch
• Assist clients with everyday banking transactions, including deposits, withdrawals, and account inquiries
• Identify client needs and recommend appropriate JPMorgan Chase products like checking accounts, credit cards, and investment options
• Process loan applications and support mortgage or small business lending inquiries
• Maintain accurate records and ensure compliance with federal banking regulations and JPMorgan Chase policies
• Collaborate with branch team members to achieve sales goals and deliver seamless service
• Educate clients on digital banking tools, such as Chase Mobile app and online platforms
• Handle cash management and reconcile daily transactions to uphold financial integrity
• Resolve client issues promptly and escalate complex matters to senior bankers
• Participate in branch events and community outreach to build local relationships in Milford, OH

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as scheduled
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Milford, OH branch as needed

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services, such as teller or customer service roles
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of JPMorgan Chase products and services
• Experience with sales targets and client relationship management

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Problem-solving abilities
• Communication (verbal and written)
• Time management and multitasking
• Basic financial literacy
• Computer proficiency (MS Office, banking software)
• Team collaboration
• Adaptability to fast-paced environments
• Knowledge of banking products
• Compliance and regulatory awareness
• Interpersonal empathy
• Digital tool navigation
• Cash handling accuracy

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs and gym membership discounts
• Access to financial planning services and employee assistance programs
• Part-time flexible scheduling with opportunities for career growth within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.