Part Time (20 Hours) Associate Banker, (New Build) Heathcote Marketplace Branch, Haymarket, VA

Location: Haymarket, VA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating inclusive financial solutions that empower communities, and our Associate Bankers are at the heart of this mission. In this part-time (20 hours) role at our new build Heathcote Marketplace Branch in Haymarket, VA, you will deliver world-class hospitality and client care, embodying our commitment to excellence in the financial services industry. As a key team member in a brand-new branch, you will help establish a welcoming environment that fosters trust and long-term relationships with clients from diverse backgrounds. Your role will involve processing everyday transactions with precision while uncovering opportunities to connect clients with JPMorgan Chase's innovative banking, lending, and investment products tailored to their needs. Day-to-day, you will engage directly with clients to handle deposits, withdrawals, account inquiries, and more, all while adhering to strict compliance standards that protect both the client and the firm. Leveraging JPMorgan Chase's cutting-edge technology, you will guide clients toward digital banking solutions that simplify their financial lives, reducing wait times and enhancing satisfaction. In this dynamic new branch setting, you will collaborate with colleagues to support grand opening initiatives, community outreach, and branch growth, contributing to the overall success of one of the world's leading financial institutions. This position offers a rewarding entry into the financial services sector with opportunities for professional development within JPMorgan Chase's vast network. Ideal candidates are passionate about client advocacy, thrive in a team-oriented atmosphere, and are eager to grow in a role that combines customer interaction with the stability of a global powerhouse. Join us in Haymarket, VA, to make a meaningful impact on clients' financial journeys while building your career in banking.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for investment, lending, or wealth management services
• Maintain compliance with all regulatory requirements and internal policies
• Collaborate with branch team to support new build initiatives and community engagement
• Handle cash and secure assets responsibly while minimizing risk
• Educate clients on digital banking tools to promote self-service options
• Resolve client issues promptly and escalate complex matters to senior staff
• Contribute to a positive branch atmosphere in the Heathcote Marketplace location

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 20 hours per week, including weekends and evenings as needed
• Proficiency in basic computer operations and financial software
• Must be authorized to work in the United States without sponsorship
• Successful completion of background check and compliance training

Preferred Qualifications

• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish to serve a diverse clientele
• Familiarity with JPMorgan Chase products and services
• Experience in a new branch opening or high-volume retail setting
• Certification in financial services or customer relationship management

Required Skills

• Customer service excellence
• Attention to detail in transaction processing
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management in a fast-paced environment
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software
• Team collaboration and adaptability
• Regulatory compliance awareness
• Sales and referral skills
• Digital tool proficiency for client support
• Multitasking under pressure
• Empathy and active listening
• Data entry accuracy
• Risk management basics

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Career growth opportunities within the global JPMorgan Chase network
• Discounts on financial products and services for employees

JP Morgan Chase is an equal opportunity employer.