Part Time (20 Hours) Associate Banker, (New Build) Heathcote Marketplace Branch, Haymarket, VA

Location: Haymarket, VA, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part-Time Associate Banker at our new build branch in Heathcote Marketplace, Haymarket, VA. In this 20-hour per week role, you will play a vital part in delivering our signature hospitality and client-centric service, helping clients achieve their financial goals in a welcoming, state-of-the-art environment. As the face of the bank, you will handle everyday transactions, provide product guidance, and foster lasting relationships, all while upholding the highest standards of integrity and compliance that define JPMorgan Chase. Your day-to-day responsibilities will include processing deposits, withdrawals, and other transactions with precision, while actively listening to client needs to recommend tailored solutions like our Chase checking accounts, credit cards, or digital banking apps. You'll collaborate with a dynamic team in this brand-new branch, contributing to sales initiatives and community engagement efforts in the growing Haymarket area. This position offers a unique opportunity to gain hands-on experience in retail banking, with pathways to advancement in JPMorgan Chase's extensive career ladder. We seek enthusiastic individuals passionate about finance and people, with strong customer service skills and a commitment to excellence. At JPMorgan Chase, you'll benefit from robust training, competitive compensation, and a supportive culture that values work-life balance, even in a part-time capacity. If you're ready to make a meaningful impact in financial services, apply today and become part of a team that's redefining banking for millions.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality, embodying JPMorgan Chase's commitment to client care
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries about products like checking, savings, and credit cards
• Identify client needs and refer opportunities for wealth management, lending, or investment services to branch specialists
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Support branch operations in the new build Heathcote Marketplace location, including merchandising and client education on digital tools
• Collaborate with team members to ensure a seamless client experience and contribute to branch sales goals
• Handle cash responsibly, balancing teller drawers and preparing daily reconciliations
• Promote JPMorgan Chase's digital banking platforms to enhance client convenience and self-service options
• Participate in community outreach events in Haymarket, VA, to build local relationships and brand awareness

Required Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in finance, business, or related field preferred
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 20 hours per week, including weekends and some evenings as needed
• Must be authorized to work in the United States
• Successful completion of background check and any required regulatory training
• Proficiency in Microsoft Office Suite and basic computer literacy

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual skills, particularly Spanish or other languages spoken in the Haymarket community
• Knowledge of JPMorgan Chase products and digital banking tools
• Experience with cash handling and transaction processing
• Customer relationship management (CRM) software experience

Required Skills

• Exceptional customer service and interpersonal communication
• Attention to detail and accuracy in transaction processing
• Basic financial literacy and knowledge of banking regulations
• Proficiency in banking software and point-of-sale systems
• Time management and multitasking in a fast-paced environment
• Problem-solving and conflict resolution abilities
• Team collaboration and adaptability
• Digital savvy, including mobile and online banking tools
• Cash handling and numerical aptitude
• Sales acumen for identifying client opportunities
• Compliance awareness in financial services
• Empathy and active listening for client interactions
• Organizational skills for maintaining branch standards
• Resilience in handling high-volume client traffic
• Cultural sensitivity for diverse Haymarket community

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time roles)
• Access to employee stock purchase plan and financial wellness programs
• Tuition reimbursement for continuing education and professional development
• Discounts on banking products, travel, and entertainment through JPMorgan Chase's employee perks
• Wellness programs including gym memberships, mental health support, and health coaching
• Opportunities for career growth within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.