Part Time (20 Hours) Associate Banker, (New Build) Mullica Hill Branch, Mullica Hill, NJ

Location: Mullica Hill, NJ, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm with a rich history of innovation and client focus, as a Part-Time Associate Banker at our new Mullica Hill Branch in Mullica Hill, NJ. In this 20-hour per week role, you will play a vital part in delivering the renowned hospitality and personalized care that define our commitment to clients. As the newest addition to our branch network, the Mullica Hill location offers a modern, state-of-the-art environment designed to enhance client interactions and community engagement. You will support everyday banking needs while embodying our core values of integrity, excellence, and inclusion, helping clients achieve their financial goals in a dynamic retail banking setting. Your primary responsibilities will include processing a variety of transactions with precision, from deposits and withdrawals to account maintenance, while actively listening to client needs and recommending tailored solutions from JPMorgan Chase's robust portfolio, including Chase checking accounts, credit cards, mortgages, and investment services. You will foster meaningful relationships by providing proactive advice and resolving inquiries efficiently, all while adhering to strict compliance standards to safeguard client information and assets. Collaboration with fellow team members will be key in ensuring smooth branch operations, especially during the exciting launch phase of this new build, where your enthusiasm and adaptability will contribute to a welcoming atmosphere for our Mullica Hill community. At JPMorgan Chase, we invest in your growth through comprehensive training on our digital platforms, product knowledge, and customer-centric approaches. This position offers a rewarding opportunity to build a foundation in financial services within a supportive culture that values diversity and professional development. If you are passionate about client service and eager to be part of a premier institution shaping the future of banking, apply today to bring your skills to our Mullica Hill team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Mullica Hill branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Assist in branch operations, such as cash handling, vault management, and end-of-day reconciliations
• Build and nurture client relationships to promote loyalty and cross-selling opportunities
• Collaborate with branch team members to support a seamless client experience in the new build facility
• Handle client inquiries and resolve issues promptly to uphold JPMorgan Chase's reputation for superior service
• Participate in ongoing training to stay updated on banking products, digital tools, and security best practices

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 20 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Mullica Hill, NJ branch

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve the local community
• Knowledge of JPMorgan Chase products and services
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Transaction processing accuracy
• Sales and relationship management
• Basic financial product knowledge
• Compliance and regulatory adherence
• Interpersonal communication
• Problem-solving and conflict resolution
• Team collaboration
• Time management in a fast-paced environment
• Proficiency in Microsoft Office and banking systems
• Attention to detail
• Adaptability to new branch operations
• Digital literacy for client-facing tools
• Ethical decision-making
• Multitasking abilities

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to employee stock purchase plans and financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning academy
• Discounts on banking products and services for employees
• Flexible work scheduling to support work-life balance
• Health and wellness resources, including mental health support

JP Morgan Chase is an equal opportunity employer.