Part Time (20 Hours) Associate Banker, (New Build) New Hope Logan Square Branch, New Hope, PA

Location: New Hope, PA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are building the future of banking, and the new New Hope Logan Square Branch in New Hope, PA, represents our commitment to innovative, client-centered financial services in vibrant communities. As a Part-Time Associate Banker working 20 hours per week, you will play a pivotal role in delivering our signature hospitality and personalized care. In this dynamic role, you will engage with diverse clients, process everyday transactions, and uncover opportunities to deepen relationships through our comprehensive suite of banking, lending, and investment solutions. This position is ideal for motivated individuals passionate about finance and customer success, offering a collaborative environment where your contributions directly impact client satisfaction and branch performance. Your day-to-day responsibilities will include greeting clients with warmth, accurately handling deposits, withdrawals, and account services using state-of-the-art JPMorgan Chase technology. You will embody our core values by listening attentively to client needs, educating them on digital tools like the Chase Mobile app, and referring appropriate products such as credit cards or mortgages to meet their financial goals. Compliance is key; you will adhere to federal regulations, ensure secure cash management, and maintain the highest standards of integrity in all interactions. As part of a new build branch, you will contribute to establishing a welcoming atmosphere that fosters long-term loyalty in the New Hope community. JPMorgan Chase values professional growth, and this part-time role provides a gateway to full-time opportunities within our global organization. We offer competitive benefits tailored to part-time associates, including health coverage options and retirement plans, alongside training programs to enhance your banking expertise. If you thrive in a fast-paced setting and are eager to make a meaningful difference in clients' financial lives, join us at the forefront of the financial services industry.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new New Hope Logan Square Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase systems
• Identify client needs and refer opportunities for additional products like credit cards, loans, or investment services
• Maintain compliance with all regulatory requirements, including anti-money laundering and know-your-customer protocols
• Collaborate with branch team to support daily operations and achieve sales goals
• Handle cash and negotiable instruments securely, balancing teller drawer at end of shift
• Educate clients on digital banking tools to promote self-service options
• Resolve client issues promptly and escalate complex matters to senior staff
• Participate in branch events and community outreach to build local relationships in New Hope, PA

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 20 hours per week, including weekends and some evenings
• Proficiency in basic computer operations and Microsoft Office applications
• Must be authorized to work in the United States without sponsorship
• Satisfactory background check and credit history

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in banking or financial services
• Bilingual proficiency in English and Spanish
• Knowledge of JPMorgan Chase products and services
• Experience with teller operations or cash handling

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Basic financial product knowledge
• Regulatory compliance awareness
• Interpersonal communication
• Problem-solving abilities
• Time management
• Team collaboration
• Digital literacy (e.g., online banking platforms)
• Sales and referral skills
• Conflict resolution
• Multitasking in a fast-paced environment
• Adaptability to new branch operations
• Empathy and client-focused mindset

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee stock purchase plan for JPMorgan Chase shares
• Tuition reimbursement for professional development and education
• Wellness programs including gym membership discounts and mental health support
• Access to employee assistance programs for financial and personal counseling
• Part-time flexible scheduling with opportunities for career advancement within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.