Part Time (20 Hours) Associate Banker, (New Build) Nolensville Branch, Nolensville, TN

Location: Nolensville, TN, United States

Job Family: Associate Bankers

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. We are seeking a Part-Time Associate Banker for our new build Nolensville Branch in Nolensville, TN, to join our team of dedicated professionals committed to helping clients achieve their financial goals. As an Associate Banker, you will play a vital role in delivering the renowned JPMorgan Chase hospitality, providing personalized service in a state-of-the-art branch environment designed to foster community connections and innovative banking experiences. This 20-hour per week position offers the opportunity to contribute to the branch's launch and growth in the vibrant Nolensville area. In this role, you will engage directly with clients to handle everyday banking needs, from processing transactions to offering tailored advice on products like Chase checking accounts, credit cards, and mortgages. You will embody our core values of integrity and excellence by ensuring every interaction is seamless, secure, and client-focused. Responsibilities include identifying opportunities to deepen client relationships, promoting digital banking solutions to simplify their lives, and collaborating with the team to meet branch objectives. Your ability to build trust and provide solutions will be key to supporting JPMorgan Chase's mission of powering the progress of individuals and communities. We value diverse perspectives and offer a supportive environment for professional development, with pathways to advance within our organization. This position is ideal for motivated individuals passionate about finance and customer care, who thrive in a dynamic, new branch setting. Join us at JPMorgan Chase and be part of shaping the future of banking in Nolensville, TN.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in the new Nolensville Branch, embodying JPMorgan Chase's client-first culture
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase banking products like checking accounts, credit cards, and loans
• Educate clients on digital banking tools, mobile apps, and online services to enhance their financial experience
• Maintain compliance with all federal and state banking regulations, including anti-money laundering (AML) protocols
• Collaborate with branch team members to support sales goals and client retention initiatives
• Assist in branch operations during the new build phase, including setup and client onboarding events
• Resolve client inquiries and issues promptly to ensure high satisfaction levels
• Participate in community outreach in Nolensville to build brand awareness for JPMorgan Chase

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong communication and interpersonal skills to engage with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Nolensville, TN location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services, such as teller or customer service roles
• Bilingual proficiency in English and Spanish to serve the local community
• Knowledge of JPMorgan Chase products and services
• Experience in a new branch build-out or startup environment

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software like TellerNet
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a part-time schedule
• Team collaboration in a branch setting
• Adaptability to new branch operations
• Compliance awareness in financial regulations
• Digital tool proficiency for client support
• Interpersonal empathy for client interactions
• Organizational skills for daily tasks
• Resilience in a fast-paced retail banking environment

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee stock purchase plan for investment in JPMorgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym discounts and mental health support
• Part-time flexible scheduling with opportunities for growth to full-time roles
• Access to Chase employee banking perks, such as fee waivers and preferred rates

JP Morgan Chase is an equal opportunity employer.