Part Time (20 Hours) Associate Banker, (New Build) Phoenixville Branch, Phoenixville, PA

Location: Phoenixville, PA, United States

Job Family: Associate Bankers

About the Role

Join JP Morgan Chase as a Part-Time Associate Banker at our exciting new build Phoenixville Branch in Phoenixville, PA. In this 20-hour per week role, you will play a vital part in delivering the renowned hospitality and client-centric service that defines JP Morgan Chase. As the face of the bank, you will assist clients with everyday banking needs, from processing transactions to offering personalized advice on our suite of financial products. This position is ideal for motivated individuals passionate about finance and building lasting client relationships in a dynamic, supportive team environment. With the opening of our state-of-the-art branch, you'll contribute to creating a welcoming space that embodies our commitment to innovation and community engagement in the Phoenixville area. Your day-to-day responsibilities will include greeting clients with warmth, handling deposits, withdrawals, and account inquiries with precision, and identifying opportunities to introduce value-added services like Chase checking accounts, credit solutions, and wealth management options. You'll ensure all interactions comply with JP Morgan Chase's high standards for security and regulatory adherence, while leveraging digital tools to enhance client experiences. Collaboration with fellow bankers and participation in local outreach will be key to fostering trust and loyalty among our diverse clientele. This role offers a blend of routine operations and proactive client engagement, perfect for those seeking hands-on experience in the financial services industry. At JP Morgan Chase, we invest in your growth with robust training programs, competitive benefits tailored for part-time associates, and clear pathways to full-time opportunities or advancement into specialized banking roles. We value diversity, inclusion, and a culture of excellence, providing the tools and support needed to thrive. If you're enthusiastic about finance, client service, and contributing to a premier global institution, apply today to be part of our Phoenixville team and help shape the future of banking in your community.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Phoenixville Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JP Morgan Chase products such as checking accounts, credit cards, and investment options
• Assist with digital banking enrollment and troubleshooting to promote seamless online services
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and deliver outstanding client service
• Handle cash management and balancing of teller drawers at the end of shifts
• Support branch events and community outreach initiatives in Phoenixville, PA
• Resolve client inquiries and escalate complex issues to senior bankers when necessary
• Contribute to a positive, inclusive work environment aligned with JP Morgan Chase's core values

Required Qualifications

• High school diploma or equivalent required
• At least one year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills to interact with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and banking software
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve a diverse clientele
• Experience with sales or client relationship management
• Familiarity with regulatory compliance in financial services

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling proficiency
• Sales acumen
• Communication skills
• Problem-solving abilities
• Team collaboration
• Time management
• Regulatory knowledge
• Digital literacy
• Interpersonal empathy
• Adaptability to fast-paced environments
• Basic financial product knowledge
• Conflict resolution
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee stock purchase plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym membership discounts and mental health support
• Access to employee assistance programs for personal and financial counseling
• Part-time flexible scheduling with opportunities for career advancement within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.