Part Time (20 Hours) Associate Banker, (New Build) Rivertowne and Hwy 41 Branch, Mt Pleasant, SC

Location: Summerville, SC, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are building the future of banking, and our new Rivertowne and Hwy 41 Branch in Mt Pleasant, SC, represents an exciting opportunity to join a dynamic team in a state-of-the-art facility. As a Part Time (20 Hours) Associate Banker, you will play a pivotal role in delivering our brand promise of hospitality and client care. Reporting to the Branch Manager, you will support everyday banking needs for our diverse client base in the Summerville area, fostering long-term relationships while upholding the highest standards of integrity and service excellence that define JP Morgan Chase. Your day-to-day responsibilities will include processing transactions with precision, educating clients on digital banking tools, and identifying opportunities to connect them with our comprehensive suite of financial solutions, from personal checking accounts to investment advisory services. In this client-facing role, you will embody our core values by creating memorable experiences that build trust and loyalty. As part of a collaborative team in our innovative new build branch, you will contribute to a welcoming atmosphere that reflects JP Morgan Chase's commitment to community and innovation in financial services. We seek motivated individuals passionate about finance and customer success, offering a part-time schedule that balances professional growth with personal life. Join JP Morgan Chase, a global leader in banking with over 200 years of history, and advance your career in an environment that values diversity, inclusion, and continuous learning. This position provides exposure to the full spectrum of retail banking operations, positioning you for future opportunities within our expansive organization.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JP Morgan Chase's client-centered approach
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries about products like checking, savings, and credit cards
• Identify client needs and refer opportunities for wealth management, lending, or investment services to specialized teams
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) protocols
• Operate branch equipment such as ATMs, vaults, and teller systems securely
• Contribute to branch goals by participating in sales initiatives and client retention efforts
• Ensure the branch environment is clean, organized, and welcoming, especially in our new build location
• Collaborate with team members to deliver seamless service during peak hours
• Stay updated on JP Morgan Chase policies, procedures, and industry trends through ongoing training

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong communication and interpersonal skills
• Ability to work 20 hours per week, including weekends and holidays as needed
• Proficiency in basic computer operations and Microsoft Office applications
• Knowledge of banking products and services
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Experience with teller systems or financial software
• Sales experience in a customer-facing role

Required Skills

• Customer service excellence
• Attention to detail
• Cash handling accuracy
• Sales and referral techniques
• Regulatory compliance knowledge
• Basic financial product knowledge
• Interpersonal communication
• Time management
• Team collaboration
• Problem-solving
• Computer literacy
• Multitasking in a fast-paced environment
• Adaptability to new systems
• Hospitality and empathy
• Data entry proficiency

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Employee Stock Purchase Plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym membership discounts and mental health support
• Access to Chase employee banking perks and financial planning resources
• Opportunities for career growth within the global JP Morgan Chase organization

JP Morgan Chase is an equal opportunity employer.