Part Time (20 Hours) Associate Banker, (New Build) Trussville, Birmingham, AL

Location: Birmingham, AL, United States

Job Family: Associate Bankers

About the Role

Join JPMorgan Chase & Co., a leading global financial services firm, as a Part Time Associate Banker in our brand-new Trussville branch in Birmingham, Alabama. In this 20-hour per week role, you will play a vital part in delivering the renowned Chase hospitality experience, helping clients achieve their financial goals through personalized service. As the face of our bank in this exciting new build location, you will handle everyday banking needs while fostering long-term relationships, all while upholding our commitment to innovation and integrity in the financial services industry. Your day-to-day responsibilities will include processing transactions with precision, educating clients on Chase's suite of products like checking accounts, credit cards, and digital banking solutions, and identifying opportunities to connect them with specialized services such as wealth management or mortgages. Working in a collaborative team environment, you will contribute to the smooth operations of the branch, ensuring compliance with federal regulations and internal standards. This position offers a dynamic entry point into JPMorgan Chase, where your passion for client care can drive meaningful impact in the Birmingham community. At JPMorgan Chase, we value diverse perspectives and invest in your professional growth through training programs and career development paths. This part-time role provides flexibility while opening doors to full-time opportunities within our expansive organization. If you thrive in a client-focused setting and are eager to be part of a new branch launch, apply today to help shape the future of banking in Trussville.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in the new Trussville branch, embodying JPMorgan Chase's client-first culture
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, product inquiries, and basic financial advice tailored to their needs
• Identify opportunities to refer clients to appropriate Chase financial specialists for investment or lending solutions
• Maintain compliance with all regulatory requirements and internal policies to ensure secure and ethical operations
• Support branch operations such as cash handling, vault management, and end-of-day reconciliations
• Promote digital banking tools to enhance client convenience and adoption of Chase mobile and online platforms
• Collaborate with team members to create a welcoming environment in the new build location
• Handle client escalations professionally, resolving issues to maintain satisfaction and loyalty

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 20 hours per week, including weekends and evenings as needed
• Excellent communication and interpersonal skills
• Proficiency in basic computer operations and point-of-sale systems
• Commitment to ethical standards and compliance with banking regulations

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Birmingham community
• Knowledge of JPMorgan Chase products and digital banking tools
• Experience in sales or relationship management within financial services

Required Skills

• Customer service excellence
• Attention to detail
• Basic financial literacy
• Sales acumen
• Problem-solving abilities
• Team collaboration
• Time management
• Adaptability to fast-paced environments
• Proficiency in Microsoft Office and banking software
• Knowledge of AML and KYC regulations
• Interpersonal communication
• Conflict resolution
• Digital tool proficiency
• Ethical decision-making
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to employee stock purchase plans and financial wellness programs
• Tuition reimbursement for professional development and education
• Exclusive discounts on Chase financial products and services
• Wellness programs including gym memberships and mental health support
• Opportunities for career growth within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.