Part Time (20 Hours) Associate Banker, (New Build) Wendell Falls Branch, Wendell, NC

Location: Wendell, NC, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are building the future of banking with innovative branches like our new Wendell Falls location in Wendell, NC. As a Part-Time Associate Banker (20 hours per week), you will play a vital role in delivering our signature hospitality and client-centric service. In this dynamic role within the Consumer & Community Banking division, you will support clients by handling everyday transactions, offering personalized advice on financial products, and fostering long-term relationships. Our commitment to excellence means you'll work in a collaborative, high-energy environment designed to empower you to grow your career while helping clients achieve their financial goals in a brand-new, state-of-the-art facility. Your day-to-day responsibilities will include processing deposits, withdrawals, and other transactions with precision, while actively listening to client needs to recommend tailored solutions from JPMorgan Chase's suite of offerings, such as Chase checking accounts, credit cards, and wealth management services. You'll educate clients on our digital platforms, including the Chase Mobile app, to enhance their banking experience and promote convenience. Compliance is key; you'll adhere to all regulatory standards to ensure secure and trustworthy interactions. As part of a new build branch, you'll contribute to opening events and community engagement, strengthening JPMorgan Chase's presence in the Wendell community. We value diverse perspectives and provide robust training to set you up for success. This part-time position offers flexibility for work-life balance while opening doors to full-time opportunities within our global organization. If you thrive in a client-focused role and are passionate about financial services, join us to embody JPMorgan Chase's promise of 'How We Do Business' – with integrity, innovation, and unwavering client care.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the new Wendell Falls Branch
• Process routine banking transactions including deposits, withdrawals, and account openings with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Educate clients on digital banking tools, mobile apps, and online services to promote self-service options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team members to achieve sales goals and support branch operations in a new build environment
• Resolve client inquiries and issues promptly, escalating complex matters to senior bankers
• Assist in branch merchandising and community outreach events to build local relationships in Wendell, NC
• Monitor and update client information in JPMorgan Chase systems to ensure data accuracy

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and ability to travel to the Wendell Falls Branch location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Problem-solving abilities
• Communication (verbal and written)
• Time management and multitasking
• Basic financial literacy
• Compliance and regulatory knowledge
• Proficiency in Microsoft Office and banking software
• Team collaboration
• Adaptability to a fast-paced environment
• Digital tool proficiency (e.g., mobile banking apps)
• Ethical decision-making
• Interpersonal empathy
• Organizational skills

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Access to tuition reimbursement for professional development and education
• Employee stock purchase plan and financial wellness programs
• Wellness initiatives including gym memberships and mental health support
• Career growth opportunities within JPMorgan Chase's global network

JP Morgan Chase is an equal opportunity employer.