Part Time (20 Hours) Associate Banker, Ontario Branch, Ontario, OR

Location: Ontario, OR, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress of individuals and communities. As a Part Time Associate Banker at our Ontario Branch in Ontario, OR, you will play a vital role in delivering our brand of hospitality and client care. Working 20 hours per week, you will engage with clients from all walks of life, helping them navigate their financial journeys with personalized service. This position is ideal for motivated individuals passionate about financial services and building lasting client relationships in a dynamic retail banking setting. Your day-to-day responsibilities will include processing everyday banking transactions with precision, such as deposits, withdrawals, and account openings, while embodying our core values of integrity and excellence. You will proactively identify opportunities to recommend JPMorgan Chase's suite of products, including checking and savings accounts, credit solutions, and wealth management services, to meet clients' unique needs. By educating clients on our innovative digital tools and mobile banking platforms, you will empower them to manage their finances conveniently and securely. Compliance is paramount; you will adhere to all federal and state regulations, ensuring every interaction upholds our high standards of trust and security. In this role, you will collaborate with a supportive team of bankers and branch leaders to drive branch success and achieve performance goals. We value continuous learning, offering training on JPMorgan Chase's proprietary systems and industry best practices. As part of a global leader in financial services, you will contribute to initiatives that make a real impact on local communities in Ontario, OR. If you are enthusiastic about client service and eager to grow within a prestigious organization, join us to advance your career while helping clients achieve their financial aspirations.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Ontario Branch
• Process a variety of banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening and maintaining personal and business checking, savings, and other deposit accounts
• Identify client needs and refer appropriate JPMorgan Chase products such as credit cards, loans, and investment services
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle cash vault management and reconcile daily transactions to ensure financial accuracy
• Resolve client inquiries and issues promptly, escalating complex matters to senior bankers as needed
• Support branch operations by preparing reports and maintaining a clean, welcoming environment

Required Qualifications

• High school diploma or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Ability to work 20 hours per week, including evenings and weekends as needed
• Strong cash handling and transaction processing skills
• Knowledge of basic banking products and services
• Excellent communication and interpersonal skills
• Must be authorized to work in the United States

Preferred Qualifications

• Bachelor's degree in finance, business, or related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish
• Familiarity with JPMorgan Chase systems and compliance standards
• Experience with sales or relationship-building in a client-facing role

Required Skills

• Customer service excellence
• Cash handling proficiency
• Transaction processing accuracy
• Basic financial product knowledge
• Digital banking literacy
• Compliance and regulatory awareness
• Interpersonal communication
• Problem-solving abilities
• Team collaboration
• Sales and referral skills
• Attention to detail
• Time management
• Multitasking in a fast-paced environment
• Empathy and client relationship building
• Adaptability to branch operations

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Employee Stock Purchase Plan for investment in JPMorgan Chase
• Access to tuition reimbursement and professional development programs
• Wellness programs including gym memberships and mental health support
• Discounts on banking products and services
• Flexible scheduling and work-life balance initiatives

JP Morgan Chase is an equal opportunity employer.