Part Time (20 Hours) Associate Banker, Revere Branch, Revere, MA

Location: Revere, MA, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where our employees can thrive and contribute to the success of our clients and communities. As a Part Time Associate Banker at our Revere Branch in Revere, MA, you will play a vital role in delivering the renowned hospitality and client care that defines our brand. Working 20 hours per week, you will support everyday banking needs for a diverse clientele in this vibrant community, helping individuals and small businesses achieve their financial goals. This entry-level position within our Consumer & Community Banking division offers a dynamic entry point into the financial services industry, with opportunities to build lasting client relationships and grow your career at one of the world's leading financial institutions. Your primary focus will be on providing seamless transaction services and personalized advice, embodying JPMorgan Chase's client-first philosophy. From processing deposits and withdrawals to recommending tailored products like Chase checking accounts, credit cards, or digital banking solutions, you will ensure every interaction is efficient, secure, and value-driven. You will also assist with account openings, resolve inquiries, and promote our innovative tools to empower clients in managing their finances independently. Compliance and accuracy are paramount, as you adhere to strict regulatory standards to protect both clients and the firm. Joining JPMorgan Chase means becoming part of a global team dedicated to innovation and excellence in financial services. In this part-time role, you will benefit from our robust training programs, collaborative branch culture, and pathways for advancement into full-time or specialized positions. If you are passionate about helping people navigate their financial journeys and eager to contribute to a supportive team in Revere, MA, this opportunity allows you to make a meaningful impact while developing essential skills in banking and customer engagement.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Revere Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening and maintaining personal and business checking, savings, and other deposit accounts
• Identify client needs and recommend appropriate JPMorgan Chase products such as credit cards, loans, and investment options
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Resolve client inquiries and issues promptly, escalating complex matters to senior bankers when necessary
• Maintain compliance with all regulatory requirements, including anti-money laundering (AML) and Know Your Customer (KYC) protocols
• Collaborate with branch team members to achieve sales goals and support branch operations
• Perform cash handling and balancing duties to ensure secure and accurate financial transactions
• Contribute to a positive branch atmosphere by upholding JPMorgan Chase's brand standards and client-centric values

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including flexible scheduling that may involve evenings, weekends, and holidays
• Proficiency in basic computer skills and familiarity with banking software
• Commitment to ethical standards and compliance with federal and state banking regulations
• Valid driver's license or reliable transportation for potential branch-related duties

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in the financial services industry, such as banking or credit unions
• Bilingual proficiency in English and Spanish or another language spoken in the Revere community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management or CRM tools

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail
• Time management and multitasking
• Basic financial literacy
• Proficiency in Microsoft Office Suite
• Knowledge of banking regulations
• Problem-solving abilities
• Team collaboration
• Adaptability to fast-paced environments
• Digital tool proficiency (e.g., online banking platforms)
• Cash handling accuracy
• Communication (verbal and written)
• Ethical decision-making
• Cultural sensitivity for diverse client base

Benefits

• Comprehensive medical, dental, and vision insurance plans with multiple coverage options
• 401(k) retirement savings plan with company matching contributions up to 5% of eligible pay
• Paid time off (PTO) including vacation, sick days, and holidays, prorated for part-time employees
• Access to tuition reimbursement and educational assistance programs for career advancement
• Employee stock purchase plan allowing discounted shares of JPMorgan Chase common stock
• Wellness programs including gym membership reimbursements and mental health support resources
• Part-time flexible scheduling to support work-life balance
• Professional development opportunities through JPMorgan Chase's internal training and leadership programs

JP Morgan Chase is an equal opportunity employer.