Part Time (20 Hours) Associate Banker, Shawnee, Lima, OH

Location: Lima, OH, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their financial goals through innovative banking solutions. As a Part Time (20 Hours) Associate Banker at our Shawnee branch in Lima, OH, you will play a vital role in delivering our signature hospitality and client-centric care. In this dynamic role, you will support everyday banking operations, build meaningful relationships with local clients, and contribute to the branch's success by promoting JP Morgan Chase's wide array of products, from personal checking accounts to wealth management services. This position is ideal for motivated individuals passionate about finance and customer service, offering a flexible part-time schedule that fits around your lifestyle while immersing you in the fast-paced world of retail banking. Your day-to-day responsibilities will include greeting clients with warmth, processing transactions efficiently, and identifying opportunities to enhance their financial well-being. Whether assisting with account openings, resolving inquiries, or educating on our digital platforms like Chase Mobile app, you will embody our core values of integrity, excellence, and community focus. In the financial services industry, accuracy and compliance are paramount, so you will adhere to all regulatory standards while collaborating with your team to meet sales targets and foster client loyalty in the Lima community. This role provides hands-on experience in consumer banking, allowing you to grow your career within one of the world's most respected institutions. Joining JP Morgan Chase means becoming part of a supportive culture that invests in your professional development. We offer robust training programs, competitive benefits tailored for part-time associates, and pathways to full-time opportunities. If you thrive in a client-facing environment and are eager to make a difference in people's financial lives, apply today to bring your enthusiasm to our Shawnee branch and help shape the future of banking in Lima, OH.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Shawnee branch in Lima, OH
• Assist clients with everyday banking needs, including deposits, withdrawals, and account inquiries
• Identify client opportunities and refer them to appropriate JP Morgan Chase products like checking accounts, credit cards, and loans
• Process transactions accurately and securely while adhering to all regulatory and compliance standards
• Educate clients on digital banking solutions to promote self-service options and improve satisfaction
• Maintain a clean and organized branch environment to uphold JP Morgan Chase's professional standards
• Collaborate with team members to achieve branch sales goals and client retention targets
• Handle customer escalations professionally, resolving issues to ensure positive outcomes
• Stay updated on JP Morgan Chase policies, products, and industry trends through ongoing training
• Support community engagement initiatives in Lima, OH, to build local relationships and brand loyalty

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to engage with diverse clients
• Ability to work 20 hours per week, including evenings and weekends as needed
• Proficiency in basic computer operations and financial software
• Commitment to ethical standards and compliance with banking regulations
• Valid driver's license and reliable transportation for the Lima, OH location

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Prior experience in banking or financial services at JP Morgan Chase
• Bilingual proficiency in English and Spanish to serve a diverse client base
• Knowledge of consumer banking products and digital banking tools
• Experience with cash handling and transaction processing

Required Skills

• Customer service excellence
• Sales and relationship-building
• Attention to detail in transaction processing
• Basic financial literacy and product knowledge
• Proficiency in Microsoft Office and banking software
• Effective verbal and written communication
• Problem-solving and conflict resolution
• Time management for a part-time schedule
• Team collaboration in a branch setting
• Adaptability to client needs and market changes
• Compliance awareness in financial regulations
• Digital tool proficiency for client education
• Empathy and active listening
• Organizational skills for branch operations
• Ethical decision-making in high-stakes environments

Benefits

• Competitive hourly pay with opportunities for performance-based incentives
• Comprehensive health, dental, and vision insurance plans for part-time associates
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation and holiday benefits prorated for part-time roles
• Access to tuition reimbursement for higher education in finance or related fields
• Employee stock purchase plan to invest in JP Morgan Chase
• Wellness programs and resources for mental and physical health support
• Professional development opportunities through JP Morgan Chase's learning academy

JP Morgan Chase is an equal opportunity employer.