Part Time (20 Hours) Associate Banker, Stevens Park Branch, Dallas, TX Bilingual Spanish English Required

Location: Dallas, TX, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we believe in creating a welcoming environment where every client feels valued and supported. As a Part-Time Associate Banker at our Stevens Park Branch in Dallas, TX, you will play a vital role in delivering this commitment to hospitality and client care. Working 20 hours per week, you will assist clients with their everyday banking needs, process transactions efficiently, and build lasting relationships within the diverse Dallas community. Bilingual proficiency in Spanish and English is required to effectively serve our multicultural clientele. This position offers the opportunity to contribute to a leading global financial institution while gaining hands-on experience in the dynamic world of retail banking. Your day-to-day responsibilities will include greeting clients with a warm smile, handling deposits, withdrawals, and other transactions with precision, and guiding them through account management using JPMorgan Chase's innovative digital platforms. You will proactively identify opportunities to recommend tailored financial solutions, such as personal checking accounts, credit cards, or mortgage options, helping clients achieve their financial goals. Compliance is key; you will adhere to all regulatory standards, including those set by the Federal Reserve and anti-money laundering guidelines, ensuring the integrity of every interaction. Collaboration with your branch team will be essential to meet sales targets and foster a positive, inclusive atmosphere. JPMorgan Chase is more than a bank—it's a place where your professional growth is prioritized. In this role, you'll receive comprehensive training on our products, systems, and client service best practices, setting the foundation for future career advancement within our vast organization. We value diversity and inclusion, and as a bilingual Associate Banker, you'll make a meaningful impact in the Stevens Park community. Join us to embody our core values of integrity, excellence, and doing what's right for our clients, all while enjoying the benefits of working for one of the world's most admired financial services firms.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality in line with JPMorgan Chase's client-centric culture
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients with account openings, maintenance, and inquiries using JPMorgan Chase digital tools
• Identify client needs and recommend appropriate banking products such as checking accounts, credit cards, or loans
• Ensure compliance with federal and state banking regulations, including anti-money laundering protocols
• Maintain a clean and organized branch environment while adhering to security procedures
• Collaborate with branch team to achieve sales goals and enhance client satisfaction
• Handle cash responsibly, balancing teller drawer daily and reporting discrepancies
• Provide bilingual support in Spanish and English to serve diverse Dallas community members
• Participate in ongoing training to stay updated on JPMorgan Chase policies and industry trends

Required Qualifications

• High school diploma, GED, or equivalent work experience
• Bilingual proficiency in Spanish and English required
• At least one year of customer service experience in a retail or financial services environment
• Ability to work 20 hours per week, including evenings and weekends as needed
• Strong attention to detail and accuracy in handling financial transactions
• Compliance with all banking regulations and internal policies
• Valid authorization to work in the United States

Preferred Qualifications

• Prior experience in banking or financial services
• Associate's or Bachelor's degree in finance, business, or related field
• Familiarity with JPMorgan Chase products and services
• Experience using banking software and teller systems
• Sales experience in a customer-facing role

Required Skills

• Customer service excellence
• Bilingual communication in Spanish and English
• Transaction processing accuracy
• Sales and relationship-building
• Knowledge of banking products
• Regulatory compliance awareness
• Cash handling proficiency
• Digital banking tool usage
• Problem-solving abilities
• Team collaboration
• Attention to detail
• Time management for part-time schedule
• Adaptability to client needs
• Basic financial literacy
• Interpersonal empathy

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time roles
• Access to employee stock purchase plan and financial wellness programs
• Tuition reimbursement for professional development and education
• Discounts on JPMorgan Chase products and services
• Wellness programs including gym memberships and mental health support
• Career growth opportunities within the global JPMorgan Chase network

JP Morgan Chase is an equal opportunity employer.