Part Time (20 Hours) Associate Banker, Stony Hill Danbury, Danbury, CT

Location: Danbury, CT, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive, and we believe in the power of exceptional client experiences. As a Part Time (20 Hours) Associate Banker at our Stony Hill Danbury branch in Danbury, CT, you will play a vital role in delivering our brand of hospitality and personalized financial guidance. In this customer-facing position within the Consumer & Community Banking division, you will support clients by handling everyday transactions and uncovering opportunities to deepen relationships through our wide array of banking solutions, from checking and savings accounts to credit and investment products. Your role will embody our core values of integrity, innovation, and client focus, contributing to the branch's success in serving the vibrant Danbury community. Key to this role is your ability to create meaningful interactions that build trust and loyalty. You will process transactions efficiently, educate clients on secure digital banking options, and collaborate with team members to meet sales targets while ensuring all activities comply with federal regulations and JPMorgan Chase policies. With a part-time schedule offering flexibility, this position is ideal for motivated individuals passionate about finance and customer care, providing a platform to grow within one of the world's leading financial institutions. Expect to engage with a diverse clientele, leveraging your interpersonal skills to address needs and promote financial wellness. JPMorgan Chase offers robust support for your professional development, including training on our proprietary systems and access to career advancement paths across our global network. Join us to make a tangible impact in the financial lives of Danbury residents, while benefiting from a culture that values work-life balance and innovation in the financial services industry. This role requires a commitment to excellence and a drive to exceed client expectations in a dynamic branch setting.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Stony Hill Danbury branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Identify client needs and recommend appropriate JPMorgan Chase products such as checking accounts, credit cards, and investment options
• Assist with account openings, maintenance, and resolving basic inquiries while adhering to compliance standards
• Collaborate with branch team members to support sales goals and client retention initiatives
• Maintain a clean and organized workspace, ensuring security protocols are followed at all times
• Educate clients on digital banking tools to promote self-service options and improve satisfaction
• Handle cash responsibly, balancing teller drawers and reporting discrepancies promptly
• Participate in branch events and community outreach to build JPMorgan Chase's presence in Danbury, CT

Required Qualifications

• High school diploma, GED, or equivalent work experience
• At least 1 year of customer service or sales experience in a retail or financial services environment
• Strong interpersonal and communication skills to interact effectively with diverse clients
• Ability to work 20 hours per week, including flexible scheduling for branch needs
• Proficiency in basic computer operations and banking software
• Commitment to ethical standards and compliance with federal banking regulations
• Valid driver's license and ability to travel within the Danbury, CT area if required

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish to serve the diverse Danbury community
• Knowledge of JPMorgan Chase products and services
• Experience with client relationship management tools

Required Skills

• Customer service excellence
• Sales and relationship building
• Attention to detail
• Time management
• Basic financial literacy
• Proficiency in Microsoft Office and banking systems
• Problem-solving abilities
• Team collaboration
• Adaptability to fast-paced environments
• Knowledge of banking regulations
• Active listening
• Conflict resolution
• Digital tool proficiency
• Ethical decision-making
• Multitasking under pressure

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Access to employee stock purchase plans and financial wellness programs
• Tuition reimbursement for professional development and education
• Discounts on JPMorgan Chase products and services
• Wellness programs including gym memberships and mental health support
• Opportunities for career growth within the global JPMorgan Chase organization

JP Morgan Chase is an equal opportunity employer.