Part Time (20 Hours) Associate Banker, Sugarcreek Branch, Dayton, OH

Location: Dayton, OH, United States

Job Family: Associate Bankers

About the Role

At JPMorgan Chase, we are committed to fostering an inclusive environment where diverse talents thrive and contribute to our mission of powering the progress that matters. As a Part-Time Associate Banker at our Sugarcreek Branch in Dayton, OH, you will play a vital role in delivering exceptional client experiences. Working 20 hours per week, you will embody our hospitality-driven culture by assisting clients with their everyday banking needs, from processing transactions to educating them on innovative financial solutions. This position offers the opportunity to build meaningful relationships in a dynamic branch setting, supporting the local Dayton community while advancing your career in the financial services industry. Your day-to-day responsibilities will include greeting clients with genuine warmth, handling deposits, withdrawals, and account openings with precision, and identifying opportunities to recommend personalized JPMorgan Chase products such as Chase checking accounts, credit cards, or mobile banking apps. You will ensure all interactions comply with federal regulations and our stringent internal standards, safeguarding client information and promoting trust. Collaboration with fellow team members will be key to achieving branch goals, including sales targets and operational efficiency, all while maintaining a secure and welcoming atmosphere at the Sugarcreek Branch. We value growth and provide robust training to equip you with the skills needed to succeed in a rapidly evolving financial landscape. This part-time role is ideal for motivated individuals passionate about client care and eager to contribute to JPMorgan Chase's legacy of innovation and integrity. Join us to make a tangible impact on clients' financial journeys in Dayton, OH, and unlock a world of professional opportunities within one of the world's leading financial institutions.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Sugarcreek Branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening new accounts, applying for loans, and utilizing digital banking services
• Identify client needs and refer opportunities for additional JPMorgan Chase products like credit cards or investment services
• Maintain compliance with all regulatory requirements and internal policies to ensure secure and ethical operations
• Collaborate with branch team members to achieve sales goals and deliver seamless client service
• Handle client inquiries and resolve issues promptly to build long-term relationships
• Support branch operations such as cash handling, vault management, and end-of-day reconciliations
• Promote a positive branch environment by embodying JPMorgan Chase's core values of integrity and innovation
• Participate in ongoing training to stay updated on banking trends and JPMorgan Chase initiatives

Required Qualifications

• High school diploma or equivalent required; bachelor's degree preferred
• At least one year of customer service experience in a retail or financial services environment
• Strong understanding of banking products and services
• Ability to work 20 hours per week, including weekends and evenings as needed
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and banking software
• Must be authorized to work in the United States and pass a background check

Preferred Qualifications

• Previous experience in a banking or financial institution
• Bilingual proficiency in English and Spanish or another language spoken in the Dayton community
• Knowledge of JPMorgan Chase products and digital banking tools
• Experience with sales or relationship-building in a client-facing role
• Certification in financial services or customer service training

Required Skills

• Customer service excellence
• Attention to detail
• Communication skills
• Problem-solving abilities
• Sales acumen
• Team collaboration
• Time management
• Basic financial literacy
• Proficiency in Microsoft Office and banking systems
• Adaptability to fast-paced environments
• Interpersonal relationship building
• Compliance and regulatory knowledge
• Digital tool navigation
• Conflict resolution
• Organizational skills

Benefits

• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off and holiday pay, prorated for part-time employees
• Access to employee stock purchase plans and financial wellness programs
• Professional development opportunities through JPMorgan Chase's learning academy
• Discounts on banking products and services for employees and family
• Flexible scheduling to support work-life balance
• Wellness programs including gym memberships and mental health resources

JP Morgan Chase is an equal opportunity employer.