Part Time (20 Hours) Associate Banker, Taylor and May, Chicago, IL

Location: Chicago, IL, United States

Job Family: Associate Bankers

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to helping clients achieve their financial goals through innovative banking solutions. As a Part Time (20 Hours) Associate Banker at our Taylor and May branch in Chicago, IL, you will play a vital role in delivering our signature hospitality and client-centric service. In this dynamic role within the Associate Bankers category, you will support the branch's operations by assisting clients with everyday banking needs, fostering relationships, and promoting our wide array of products including checking accounts, savings, credit cards, and digital tools. This position offers the opportunity to work in a vibrant Chicago neighborhood, contributing to the community while building a foundation for a rewarding career in finance. Your day-to-day responsibilities will focus on providing personalized support to a diverse clientele, processing transactions with precision, and identifying opportunities to enhance their financial well-being. You will embody JP Morgan Chase's core values of integrity, excellence, and respect by ensuring every client interaction is seamless and supportive. From handling deposits and withdrawals to educating clients on mobile banking apps, you will help demystify financial services and empower clients to make informed decisions. Collaboration with fellow team members is key, as you work together to meet branch objectives and uphold our commitment to regulatory standards in a secure environment. This part-time role is ideal for motivated individuals passionate about finance and customer service, offering flexible hours that include evenings and weekends to accommodate branch needs. At JP Morgan Chase, we invest in your growth through training programs, mentorship, and pathways to advancement. Join us to be part of a firm that values diversity, innovation, and community impact, while enjoying competitive benefits tailored to part-time associates. If you thrive in a fast-paced setting and are eager to make a difference in clients' lives, apply today to become an integral part of our Chicago team.

Key Responsibilities

• Greet clients warmly and provide exceptional hospitality to enhance their banking experience at the Taylor and May branch
• Process routine banking transactions including deposits, withdrawals, and check cashing with accuracy and efficiency
• Assist clients in opening and maintaining personal and business checking and savings accounts
• Identify client needs and refer appropriate opportunities for credit cards, loans, mortgages, and investment products
• Educate clients on digital banking tools, mobile apps, and online platforms to promote self-service options
• Maintain compliance with all federal and state banking regulations, including anti-money laundering protocols
• Collaborate with branch team to achieve sales goals and deliver seamless client service
• Handle cash and negotiable instruments securely, balancing teller drawer daily
• Resolve client inquiries and complaints promptly to ensure high satisfaction levels
• Participate in branch events and community outreach to strengthen JP Morgan Chase's presence in Chicago

Required Qualifications

• High school diploma, GED, or equivalent required
• At least 1 year of customer service experience in a retail or financial services environment
• Strong understanding of basic banking products and services
• Ability to work 20 hours per week, including evenings and weekends as needed
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and basic computer literacy
• Must be authorized to work in the United States without sponsorship

Preferred Qualifications

• Bachelor's degree in finance, business, or a related field
• Previous experience in a banking or financial institution
• Bilingual proficiency, particularly in Spanish, given Chicago's diverse community
• Experience with teller operations or cash handling
• Knowledge of regulatory compliance in banking

Required Skills

• Customer service orientation
• Attention to detail
• Cash handling accuracy
• Sales and referral skills
• Digital banking knowledge
• Regulatory compliance awareness
• Team collaboration
• Problem-solving abilities
• Time management
• Communication skills
• Adaptability to fast-paced environment
• Basic financial product knowledge
• Multitasking proficiency
• Empathy and interpersonal skills
• Proficiency in banking software systems

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Paid time off, including vacation, sick days, and holidays (pro-rated for part-time)
• Employee Stock Purchase Plan for investment in JP Morgan Chase
• Tuition reimbursement for professional development and education
• Wellness programs including gym memberships and mental health support
• Part-time flexible scheduling with opportunities for growth to full-time roles
• Access to employee assistance programs and financial wellness resources

JP Morgan Chase is an equal opportunity employer.